Sales Consultant

Swickard Auto Group; Kahului (HI); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Pet insurance

401k plan

Paid holidays

PTO

Job summary

Mercedes-Benz of Maui is seeking a Sales Consultant to drive dealership sales by building relationships, understanding customer needs, and presenting vehicles that fit lifestyle and budget. You will rely on your hospitality‑oriented mindset, product knowledge, and negotiation skills to close deals and exceed targets.

No prior automotive experience required; Veterans encouraged to apply. Join a team in Maui that values hospitality, community engagement, and customer satisfaction within a premium

Qualifications

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• 1+ years of sales/hospitality experience; automotive sales or comparable sales experience a plus.
• Strong communication, interpersonal, and negotiation skills.
• A passion for the automotive industry and a genuine desire to help customers.
• Excellent product knowledge and the ability to learn about new vehicle features quickly.

Responsibilities

• Greet and qualify customers, building rapport and identifying their needs, budget, and preferences.
• Present and demonstrate vehicles, highlighting features and benefits that match each customer's needs.
• Conduct test drives and answer questions about specifications, performance, and technology.
• Negotiate sale price, financing options, and trade-in value to secure purchase agreements.
• Follow up post-sale to ensure customer satisfaction and build long-term relationships.
• Maintain deep knowledge of dealership inventory, pricing, and competitive advantages.
• Stay current on market trends, competitor offerings, and new Mercedes-Benz vehicle launches.
• Use the dealership CRM to track customer interactions and sales progress.
• Develop and execute personal sales strategies to meet individual and dealership targets.
• Participate in marketing events and community showcases as needed.
• Assist with vehicle lot presentation, including cleanliness and proper signage.
• Maintain a professional appearance and represent the Mercedes-Benz of Maui brand with pride.
• Follow all dealership policies and procedures.
• Perform other duties as assigned.

Skills

HQ (Hospitality Quotient)

Sales experience

Negotiation skills

Communication skills

Product knowledge

Job description

Description

• Related Fields: real estate, high-end retail, airline, hotel, restaurant, mortgage lending, hospitality

• Related Fields: real estate, high-end retail, airline, hotel, restaurant, mortgage lending, hospitality

Maui, HI | Mercedes-Benz | Premium luxury brand | Start your career in automotive! - No prior automotive experience required | Veterans encouraged to apply

The Sales Consultant is the driving force behind a dealership's sales success. You'll build relationships with customers, understand their needs, and present vehicles that perfectly match their lifestyle and budget. Your charisma, product knowledge, and negotiation skills will be key to closing deals and exceeding sales targets.

Responsibilities

• Greet and qualify customers, building rapport and identifying their needs, budget, and preferences
• Present and demonstrate vehicles, highlighting features and benefits that match each customer's needs
• Conduct test drives and answer questions about specifications, performance, and technology
• Negotiate sale price, financing options, and trade-in value to secure purchase agreements
• Follow up post-sale to ensure customer satisfaction and build long-term relationships
• Maintain deep knowledge of dealership inventory, pricing, and competitive advantages
• Stay current on market trends, competitor offerings, and new Mercedes-Benz vehicle launches
• Use the dealership CRM to track customer interactions and sales progress
• Develop and execute personal sales strategies to meet individual and dealership targets
• Participate in marketing events and community showcases as needed
• Assist with vehicle lot presentation, including cleanliness and proper signage
• Maintain a professional appearance and represent the Mercedes-Benz of Maui brand with pride
• Follow all dealership policies and procedures
• Perform other duties as assigned

Qualifications

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• 1+ years of sales/hospitality experience, automotive sales or comparable sales experience a plus.
• Strong communication, interpersonal, and negotiation skills.
• A passion for the automotive industry and a genuine desire to help customers.
• Excellent product knowledge and the ability to learn about new vehicle features quickly.
• Self-motivated, with a drive to succeed and achieve sales targets.
• Professional appearance and demeanor.
• Valid driver's license with a clean driving record.
• A positive and enthusiastic attitude.

Benefits Of Working At Swickard

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Ongoing training and support
• Opportunities for continued personal and professional growth.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

Competitive Benefits Package

• Insurance: medical, dental, vision, life and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We’re a hospitality company that happens to sell cars, parts, and service.
• We are a team. Everyone plays a role in our success.
• Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?