Sales Consultant

Gardner--white-Furnitur; Grand Rapids (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

Gardner--white-Furnitur in Grand Rapids, MI seeks a Sales Consultant to deliver exceptional customer service and drive sales in a furniture store environment.

The ideal candidate has retail sales experience, strong communication, and a passion for interior design. Night, weekend, and holiday availability is required to meet store goals and provide outstanding customer experiences.

Qualifications

• Experience in retail sales preferred.
• Passion for furniture and interior design.
• Excellent communication and interpersonal skills.
• Customer service oriented with a positive shopping experience.
• Ability to work independently and in a fast-paced environment.
• Computer skills including placing orders and credit applications.
• Familiarity with POS systems is a plus.

Responsibilities

• Build relationships with customers to help them find items.
• Follow up with customers to maximize sales.
• Join a supportive team to achieve goals.
• Partner with team to create engaging customer experience.
• Meet established sales goals.
• Greet customers and cultivate furnishing needs.
• Stay informed on furniture trends through training and self-study.
• Use computer tools to validate credit terms and complete sales.
• Other duties as assigned.

Skills

Sales experience

Customer service

Interpersonal skills

Communication

Teamwork

POS systems

Tools

POS systems

Job description

Description

Summary:

We are seeking a highly motivated and experienced Sales Consultant to join our new store team. The ideal candidate will have a proven track record of success in sales and a passion for delivering exceptional customer service.

Job Responsibilities:

• Build lasting relationships with customers while helping them find the perfect items to meet their needs, tastes, and purchase options.
• Follow up with customers to maximize sales and ensure customer satisfaction.
• Join a supportive team that works together to achieve individual goals and company expectations.
• In addition, you will partner with other members of your team to create an engaging customer experience.
• You will be responsible for consistently meeting established sales goals.
• Maintain a high level of engagement, greeting customers, cultivating relationships, and discovering furnishing needs.
• Maintain knowledge of a broad range of furniture styles, trends, and products through company training and your own research of trends.
• Utilize computer tools to validate credit terms and complete sales transactions.
• Other duties/projects as assigned.

Supervisory Responsibilities:

This position does not have supervisory responsibilities.

Work Environment

This job operates in a retail store environment.

Requirements

Physical Demands:

Ability to stand during the entire shift.

Must be able to lift and/or move, bend, stoop, climb, reach, and frequently lift up to 50 pounds.

Qualifications needed to perform this position:

• Previous sales experience in retail, preferably in the furniture or home furnishings industry, is preferred but not required.
• Passion for furniture and interior design, with a keen eye for aesthetics and attention to detail.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
• Strong customer service orientation, with a focus on delivering a positive and memorable shopping experience.
• Ability to work independently and as part of a team in a fast-paced retail environment.
• Computer proficient in placing orders and credit applications.
• Exceptional listening and problem-resolution skills.
• Basic computer skills and familiarity with point-of-sale (POS) systems is a plus.

Position Type/Expected Hours of Work:

Must be willing to work nights, weekends, and holidays as required.