The role of Sales Consultant is responsible for providing system design consultation and sales proposals to customers seeking home and personal electronic solutions. Sales Consultants are expected to pursue mastery across a wide range of product categories including: high-end music systems, personal audio, A/V home entertainment, and smart home integration.
The ability to provide professional in-store and in-home design consultations and world-class customer service is critical to success as a Sales Consultant. In addition, this role is required to assist with general store upkeep and merchandising, and is expected to attend training and customer events after business hours when needed.
CRITERIA
Required Skills
- Ability to think and work independently
- Effectively interface with internal and external clients
- Excellent written and oral communication skills
- Analytical and problem-solving/troubleshooting abilities
- General PC and technical knowledge
- Ability to effectively prioritize and execute tasks in a high-pressure/consequence environment
- Exceptional customer service orientation and focus
Preferred Experience/Education
- Associate degree or above in business or related technical field
- 3+ years Consumer Electronic sales experience
- Experience in selling premium and luxury products to clients with high expectations
- Experience in technical sales of complex and elaborate integrated smart home systems
Required Experience/Education
- High School Diploma or equivalent
- Manage relationships through CRM documentation and post-sale customer follow-up
- Experience working in a team-oriented, collaborative environment.
Preferred Certifications
- CEDIA Coursework and/or certifications; CEDIA ESC-D certification is required for Design title designation
Required Certifications
- Valid driver’s license with clean motor vehicle report
Required Physical
- Lifting up to 30 lbs, frequently
- Carrying up to 30 lbs, frequently
- Sitting, frequently
- Walking, frequently
Pay Range
$48k - $125k annually
*Pay range may be adjusted based on qualifications, experience, and or location.
Benefits
- Paid Time Off
- Health insurance contribution
- Life and Long-Term Disability Insurance
- 401(k) Match
- Dental, Vision, FSA, and supplemental insurances