Sales & Commercial Manager

Alcon Industries; Cleveland (OH); On-site; USD 80,000 - 120,000; Full time

Job summary

Alcon Industries is seeking a Sales & Commercial Manager in Cleveland, OH. You will lead commercial strategies and a team to expand revenue and market presence.

The ideal candidate has over 7 years in B2B sales and marketing, with a BS in Business or Engineering. Communication skills and CRM expertise are essential. The role is full-time and may require travel.

Qualifications

• 7+ years of experience in leading the sales & marketing function in a B2B organization.
• Excellent client engagement skills.
• Highly organized and detail-oriented.

Responsibilities

• Develop and implement commercial strategies based on customer insights.
• Lead a talented team to drive revenue growth and market expansion.
• Monitor, analyze, evaluate, and report on business activities and risks.

Skills

Sales leadership

B2B marketing

CRM proficiency

Communication skills

Market analysis

Education

BS degree in Business, Engineering, or related field

MBA or post-graduate degree preferred

Tools

MS Office (Excel, Outlook, Word)

Job description

Job Details

Job Location: Cleveland, OH 44102

Position Type: Full Time

Job Title: Sales & Commercial Manager

Reports to: VP of Sales & Supply Chain

Travel Required: Yes

FLSA Classification: Salary Exempt

JD Prepared Date: June 2026

Summary

As the Sales & Commercial Manager, you will be at the forefront of our company’s commercial strategy, responsible for driving revenue growth, expanding market presence, and fostering strategic partnerships. You will lead a talented team of professionals to unlock new opportunities, deepen commercial relationships, and drive sustainable growth strategies.

Responsibilities

• Develop and implement commercial strategies based on a deep understanding of customer insights.
• Harness the technological and industry expertise of the organization, provide strategic and commercial leadership.
• Hire, train, and lead commercial with a focus on unifying and building the sales and commercial operations organizations.
• Leverage existing Sales Representative network.
• Oversee the objective setting and implementation of all commercial strategies:
  • Develop go‑to‑market strategy – conduct market analysis, assess competitive activity, and identify customer requirements.
  • Create value proposition and develop collateral to impactfully tell the company story during presentations and customer meetings.
  • Define the current and potential target markets, including but not limited to commercial and captive heat treat, steel producers, and automotive producers.
  • Manage sales/business development pipeline for new revenue opportunities and develop and evolve new business sales plans accordingly.
  • Set realistic and meaningful KPIs and performance standards for the commercial organization.
• Leverage leadership and technical teams to participate in presentations and close deals.
• Lead commercial operations organization from onboarding new business to quotation, design, contract review, order acknowledgment, and sale order entry.
• Elevate the services team (engineers, estimators, and CSRs) to create presentations and ensure that proposals/quotations are completed to differentiate the company.
• Maintain regular contact with potential customers to help find new markets based on gaps left by the competition.
• Monitor, analyze, evaluate, and report at regular intervals about business activities, external opportunities, and risks to the industry and related business segments to ensure better positioning and increasing brand equity.
• Meet and exceed both short‑term revenue goals as well as long‑term revenue potential.
• Inspire confidence and generate excitement, enthusiasm, and commitment from the team and externally as the company executes its business plans.
• Remove barriers so that the commercial team feels empowered.
• Attend regional and national industry forums, tradeshows, and events as required.

Qualifications

• 7+ years of experience in leading the sales & marketing function in a B2B organization.
• BS degree in Business, Engineering, or related field required; MBA or post‑graduate degree preferred.
• Business acumen to drive sales and business strategy.
• Excellent client engagement skills.
• Effective knowledge and use of CRM systems.
• Strong communication skills – verbal and written required.
• Highly organized and detail‑oriented.
• Proficient computer skills (MS Office – Excel, Outlook, Word), ability to learn new software quickly.

Equal Employment Opportunity Statement

Alcon Industries, Inc., provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type as to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.