Sales/ Commercial Landscape Maintenance

Landscaping by J Michael; Marshfield (MA); On-site; USD 80,000 - 110,000; Full time

Job summary

Landscaping by J. Michael in Marshfield seeks an experienced Sales/Account Manager to grow commercial landscape maintenance opportunities and manage key client accounts.

You will collaborate with customer service and product development to enhance the customer experience and retention. The role requires 5+ years in account management, strong communication and negotiation skills, and the ability to juggle multiple projects while maintaining client follow-through.

Qualifications

• 5+ years account management experience in residential and commercial outdoor maintenance.
• Bachelor's degree preferred; Associate degree in horticulture, marketing, or business considered.
• Experience in project assessment and estimates.
• Strong verbal and written communication and listening skills.
• Proven negotiation and client interaction abilities.
• Proficient in Microsoft Office and related technologies.
• MLP or MCH certification a plus.

Responsibilities

• Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits
• Collaborate cross-functionally – Work closely with the team to achieve goals while keeping clients satisfied and engaged with products and services
• Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives
• Sales - Ability to upsell and seek new opportunities for business with existing and new clients

Skills

Account management

Sales

Communication

Negotiation

Customer service

Cross-functional collaboration

Education

Bachelor's degree

Associate degree in horticulture/marketing/business

Tools

Microsoft Office

Job description

Landscaping by J. Michael is looking for an experienced Sales/ Account Manager to join our team in our Marshfield office. The ideal candidate brings proven experience in commercial landscape maintenance estimating, strong sales and account-management capabilities, and a demonstrated ability to develop new business opportunities with both existing and prospective customers. Success in this role requires excellent cross-functional collaboration, particularly with customer service and product development teams, to enhance the overall customer experience and support long-term client retention.

Responsibilities

• Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits
• Collaborate cross-functionally – Work closely with the team to achieve goals while keeping clients satisfied and engaged with products and services
• Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives
• Sales - Ability to upsell and seek new opportunities for business with existing and new clients

Requirements

• 5+ years account management experience in both residential and commercial outdoor maintenance work
• Bachelor degree preferred, will consider Associate degree in horticulture, marketing, or business degree field
• Experience in project assessment and estimates
• Strong verbal and written communication and listening skills
• Professional client interaction and negotiation skills
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and consistent client follow through
• Must be proficient in Microsoft office and other technologies
• MLP or MCH certification a plus