Sales Co-ordinator

MPLOY Limited; South Carolina; On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Group Life

Income Protection

Private Medical Insurance

Enhanced Annual Leave

35-hour week

Job summary

MPLOY Limited is seeking a proactive Sales Co-ordinator to join our Dorchester team. You will manage customer enquiries, quotations, pro-forma invoices, and order acknowledgements, and support dispatch and export procedures while keeping CRM data up to date to ensure accurate processing for global customers.

This role emphasises high-quality customer service, collaboration with internal teams and distributors, and opportunities to grow within international trade and sales administration.

Qualifications

• Experience in a sales administration or order processing role.
• Familiarity with CRM systems and Microsoft Office (Excel, Word, PowerPoint).
• Interest in international trade and export processes.
• Organised, accurate, and customer-focused.

Responsibilities

• Act as a key point of contact for customers via phone, email, and web chat.
• Manage incoming enquiries, quotations, pro-forma invoices, and order acknowledgements.
• Maintain and update customer data within a CRM system.
• Forward leads to distributors and follow up on quotes and pro-forma orders.
• Support with dispatch and export procedures, including packing and invoicing.
• Administer training certificates and assist with customer training coordination.
• Support wider sales activities such as loan/demo stock management and calibration reminders.
• Attend trade exhibitions occasionally.

Skills

CRM systems

MS Office

Communication skills

Customer focus

Job description

Posted: 2nd October 2026
Salary: Competitive Salary
Location: Dorchester
Reference: MSSALES

We’re proud to be recruiting for an exciting new vacancy on behalf of our reputable client — a global leader in the design and manufacture of specialist measuring equipment.

If you’re looking for a supportive and collaborative workplace where quality and integrity are truly valued, this could be the perfect role for you!

Purpose of the Role

We’re seeking a proactive and detail-oriented Sales Co-ordinator to join a well-established sales team based in Dorchester. This is a key role focused on delivering smooth and accurate processing of customer orders, supporting international trade activity, and contributing to outstanding customer service across global markets.

You’ll work closely with internal teams and international distributors to manage enquiries, generate documentation, and help ensure customers receive their orders efficiently and accurately.

Key Responsibilities

• Act as a key point of contact for customers via phone, email, and web chat.


• Manage incoming enquiries, quotations, pro-forma invoices, and order acknowledgements.


• Maintain and update customer data within a CRM system.


• Forward leads to distributors and follow up on quotes and pro-forma orders.


• Support with dispatch and export procedures, including packing and invoicing.


• Administer training certificates and assist with customer training coordination.


• Support wider sales activities such as loan/demo stock management and calibration reminders.


• Attend trade exhibitions occasionally.

What We’re Looking For

• Experience in a sales administration or order processing role.


• Familiarity with CRM systems and Microsoft Office (Excel, Word, PowerPoint).


• Interest in international trade and export processes.


• Organised, accurate, and customer-focused.


• A can-do attitude with eagerness to learn and grow within the role.


• Excellent communication and interpersonal skills.

What We Offer

• A collaborative, values-led environment that supports personal growth and teamwork.


• Training and development across logistics, international trade, and sales admin.


• Opportunity to play a key role in a stable and internationally respected business.


• Calm, professional on-site working environment.


• 35-hour work week, compressed into: Monday to Thursday: 8:00am – 4:30pm & Friday: 8:00am – 11:00pm.


• Competitive salary, based on experience.


• Group Life, Income Protection, and Private Medical Insurance.


• Enhanced annual leave that increases with length of service.