Sales Clerk, Firearms

Jobtailor; Chesapeake (VA); On-site; USD 24,000 - 38,000; Full time

Job summary

Jobtailor in Chesapeake, VA is seeking a Retail Firearms Associate to welcome customers, share product knowledge, and assist with firearm selections. You will ensure proper completion of federal form 4473 and applicable state forms, while maintaining accuracy in sales paperwork.

The role requires firearms knowledge, ability to lift up to 25 pounds, and prior retail or merchandising experience. Weekend availability and cash handling skills are essential for daily operations at the point of sale.

Qualifications

• High school diploma or GED required.
• Knowledgeable in firearms.
• Cash handling and POS operations experience.
• Ability to lift 25 pounds and stand for long periods.

Responsibilities

• Welcome customers, maintain product knowledge and help with the selection of firearms.
• React to all concerns of customers quickly with a sense of importance.
• Ensure proper completion of federal form 4473; any applicable state forms and all ID and paperwork required for firearms sales.
• Perform daily price checks and report discrepancies to supervisor.
• Sell merchandise and provide Premier Customer Service, which may require demonstration and/or explanation of technical features of items sold.
• Replenish stock and maintain merchandise in a neat and presentable condition.
• Advise supervisor/department head of customer requests.
• Receive cash, checks, credit cards, debit cards and gift cards in payment for merchandise and give change accurately in the operation of cash register.
• Maintain record of sales, at end of shift balances till, turn in sales records, money, stamps, customer checks or charge slip and account for all monies and items sold.
• May be scheduled at checkout, other departments, sales areas, specialty category or customer service desk for coverage.
• Conduct daily count of on-site firearms to ensure accurate control.
• Follow all policies regarding Loss Prevention.
• Be aware and proactive regarding shrink and the Alert Line.
• Follow all established safety standards and emergency preparedness requirements.
• Will be required to work weekends.

Skills

Customer service

Cash handling

Product knowledge

Communication

Education

High school diploma

Tools

POS system

Inventory software

Job description

Responsibilities

• Welcome customers, maintain product knowledge and help with the selection of firearms.
• React to all concerns of customers quickly with a sense of importance.
• Ensure proper completion of federal form 4473; any applicable state forms and all ID and paperwork required for firearms sales.
• Perform daily price checks and report discrepancies to supervisor.
• Sell merchandise and provide Premier Customer Service, which may require demonstration and/or explanation of technical features of items sold.
• Replenish stock and maintain merchandise in a neat and presentable condition.
• Advise supervisor/department head of customer requests.
• Receive cash, checks, credit cards, debit cards and gift cards in payment for merchandise and give change accurately in the operation of cash register.
• Maintain record of sales, at end of shift balances till, turn in sales records, money, stamps, customer checks or charge slip and account for all monies and items sold.
• May be scheduled at checkout, other departments, sales areas, specialty category or customer service desk for coverage.
• Conduct daily count of on-site firearms to ensure accurate control.
• Follow all policies regarding Loss Prevention.
• Be aware and proactive regarding shrink and the Alert Line.
• Follow all established safety standards and emergency preparedness requirements.
• Will be required to work weekends.

Requirements

• Potential to stock merchandise, assist patrons and operate a cash register which is shown by the ability to read, comprehend and explain product literature; as well as count, subtract, multiply, and divide for stocking and inventory purposes as evidenced by high school coursework, a GED or high school diploma.
• Knowledgeable in firearms.
• Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time.
• Previous retail merchandising experience (preferred).
• Current Seller ID per FFL (Federal Firearms License) process (preferred).