Sales Center Administrator - Corporate Office

Cook's Pest Control, Inc.; Decatur (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

401(k) Retirement Plan with Company

Paid Time Off

Mentorship & Advancement

Job summary

Cook’s Pest Control, Inc. seeks a Sales Center Administrator to provide clerical and organizational support to a Sales Center team.

You will route calls, process orders, and maintain customer databases, coordinating with sales staff and district leadership to ensure timely service delivery. You may work evenings or Saturdays as needed; a High School Diploma or GED is required, along with proficiency in Outlook, Microsoft Office, and CRM software.

Qualifications

• Experience as a Sales Administrator or similar administrative role.
• Strong written and verbal communication skills.
• Proficient in basic math calculations and data entry.

Responsibilities

• Route incoming calls to the correct associate.
• Assist in developing sales campaigns with the Sales Center Manager.
• Process orders via phone, email, or ServicePro.
• Verify orders and invoices for accuracy; obtain missing information.
• Update customer records and databases.
• Address customer questions, requests, or complaints.
• Generate monthly sales reports and monitor quotas.

Skills

Outlook

Microsoft Office

CRM software

Typing

Grammar & punctuation

Math computations

Sales KPIs

Organization

Multitasking

Prioritization

Education

High School Diploma or GED

Tools

CRM software

Outlook

Microsoft Office (Word, Excel, PowerPoint)

Job description

• Full-time

Company Description

Cook’s Pest Control, Inc., a family-owned business, has over 300,000 customers, 1,700+ employees and 41 locations. Cook’s has been servicing customers for almost 100 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it’s no wonder we have been named one of the most successful Pest Control companies in the United States!

Job Description

The Sales Center Administrator will provide clerical and organizational support to a Sales Center team. Responsibilities include routing calls, tracking orders, processing paperwork, helping to maintain the customer database, and coordinating with sales team members and district leadership to ensure services are delivered on time. Work hours may vary based on seasonality and creative scheduling success. May require evening and Saturday availability.

Specific Duties Include:

• Answer incoming calls and route customers to the correct associate for assistance.
• Work closely with Sales Center Manager/Team Sales Manager in developing sales campaigns to target specific sales areas.
• Process orders via phone email or within ServicePro.
• Check orders and invoices for accuracy; contact clients to obtain missing information.
• Update sales and customer records.
• Address customer questions, requests, or complaints.
• Generate monthly sales reports and monitor sales goals; encourage the sales team to meet their monthly or quarterly quotas, by posting programs, specials, or sales reports.
• Promptly answer and/or respond to designated residential pest control office leads, serving the potential customer by providing information, answering questions, and finalizing residential pest and mosquito control sales.
• Attend sales and company meetings and training seminars.
• Remain compliant with all company policies, instructions, and directives for the fulfillment of company objectives and maximum profitable sales.
• Other duties as assigned.

Qualifications

• 1+ years of experience as a Sales Administrator or other administrative role
• High School Diploma or GED
• Valid Driver’s License
• Proficient computer skills to include Outlook, Microsoft Office (Word, Excel, PowerPoint), CRM software, typing and the ability to quickly learn other technology and/or software
• Ability to utilize proper grammar and punctuation when writing
• Perform math computations
• Strong knowledge of sales performance metrics and KPIs
• Outstanding organizational and multitasking skills
• Ability to prioritize work and succeed under deadlines

Additional Information

Along with a great place to work, Cook’s employees enjoy:

• Competitive Pay!
• 401(k) Retirement Plan with Company Match!
• Paid Time Off – Vacation/Sick Time + Holidays!
• Mentorship & Advancement opportunities!

* Cook’s is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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