Sales & Catering Coordinator

Riggs Washington DC; Washington (District of Columbia); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Complimentary nights at Lore Group hotels

50% discount in restaurants and bars

401K with 5% Match

Employee Recognition programs

Job summary

A luxury hotel in Washington DC is seeking a Sales & Catering Coordinator to manage group bookings and provide exceptional customer service. The ideal candidate should have a strong background in hospitality, excellent communication and organizational skills, and thrive in a fast-paced environment. This role offers competitive pay and a comprehensive benefits package.

Qualifications

• Minimum experience in luxury or independent hospitality in Washington DC market.
• Ability to remain calm under pressure.
• Prior experience preferred but not required.

Responsibilities

• Manage group block operations including building room blocks.
• Input group rooming lists and maintain organized files.
• Complete resumes for all owned groups.

Skills

Excellent communication skills

Exceptional organizational skills

Adaptability to new systems

Fun and welcoming personality

Tools

Delphi

Amadeus

Opera

CVENT

Passkey

MeetingBroker

Job description

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Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan - a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.

We are looking for... an experienced and passionate Sales & Catering Coordinator for Riggs and Lyle Washington DC. Our preferred candidate would have luxury or independent hospitality experience in the Washington DC market.

Our culture is entrepreneurial, team-oriented, creative, and unparalleled hospitality experiences underpins all that we do. We believe passion, a clear vision and best-in-class talent leads to extraordinary results. Our ideal candidate thrives in a non-stop environment, has an open mind and a great sense of humor, and loves finding solutions.

The ability to be adaptable, calm under pressure, resourceful and efficient is in your DNA.

Core Essential Functions

*Act as the primary resource for the operational and administrative functions for the group block management including building room blocks, managing group inventory, billing, pre-arrival and post departure tasks as required

Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan - a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.

We are looking for... an experienced and passionate Sales & Catering Coordinator for Riggs and Lyle Washington DC. Our preferred candidate would have luxury or independent hospitality experience in the Washington DC market.

Our culture is entrepreneurial, team-oriented, creative, and unparalleled hospitality experiences underpins all that we do. We believe passion, a clear vision and best-in-class talent leads to extraordinary results. Our ideal candidate thrives in a non-stop environment, has an open mind and a great sense of humor, and loves finding solutions.

The ability to be adaptable, calm under pressure, resourceful and efficient is in your DNA.

Core Essential Functions

*Act as the primary resource for the operational and administrative functions for the group block management including building room blocks, managing group inventory, billing, pre-arrival and post departure tasks as required
*Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups
*Complete Resumes for all owned groups
*Oversee accuracy of room blocks and reservations
*Set-up proper billing accounts according to accounting policies
*Process sales related reservation requests, changes, and cancellations received, including routing and pro-forma invoices
*Communicate information regarding designated VIP reservations
*Provides support for Transient Reservations
*Perform any other job-related duties as assigned
*Maintain sales contracts and other documentation, edit/customize documents as needed
*Anticipate guest's needs, create personal and memorable experience and solutions
*Collaborate and communicate with all departments to ensure seamless guest satisfaction

This position requires the following knowledge, skills and abilities

* Fun and welcoming personality is a MUST
* Excellent communication skills; both verbal and written is a MUST
* Possess poise, elegance and calm demeanor in all situations
* Exceptional organizational skills
* System Administrator: adaptability to learning new systems is required
* Prior experience with Delphi, Amadeus, Opera, CVENT, Passkey, and MeetingBroker is helpful but not required

Hourly Rate $27

Benefits

• Medical, Dental & Vision Insurance (for full-time employees)
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• 10 Days Vacation - Plus every year an extra day
• Company Paid Life Insurance 1.5X annual salary
• Employee Assistance Program
• Referral Incentive
• 401K with 5% Match
• Training and Development Programs
• Additional perks via United Healthcare
• Complimentary Employee Meals
• Employee Recognition programs

Equal Employment Opportunity

Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Customer Service

• Industries

  Consumer Services

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