Sales Call Center Representative

TEKsystems; Remote; USD 10,000 - 60,000; Part time

Job summary

A leading tech solutions provider is looking for an Account Representative to enhance direct-to-consumer sales through in-home demonstrations. This remote role requires effective communication and strong product knowledge. Responsibilities include managing appointment schedules and qualifying sales leads. Candidates should have a minimum of one year in sales or collections and possess excellent negotiation skills. Benefits include medical, dental, and a 401(k) plan. Contract to hire position based in Grapevine, TX.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Employee Assistance Program

Paid Time Off

Qualifications

• Minimum 1 year collections/sales experience preferred (financial services, call center, retail, etc.).
• Excellent communication and negotiation skills.
• Understanding of call center fundamentals.

Responsibilities

• Coordinates across multiple business functions and departments to schedule demonstration and installation appointments nationwide.
• Uses a computerized system for tracking, information gathering, and/or troubleshooting.
• Focuses on qualifying inbound and outbound inquiries and converting them to appointments.

Skills

Appointment scheduling

Customer service

Data entry

Outbound calls

Sales

Warm leads

Education

High School Diploma or equivalent

Tools

Zoom

Windows based applications

Job description

Description

The Account Representative communicates directly with customers to win the scheduling of in-home demonstrations of our products, and make direct-to-consumer sales of products. This position sources and follows up on sales and customer leads from various sources, working with various scripts and product information provided. Must develop a strong product knowledge, and communicate effectively and confidently with customers, installers, and operations.

Responsibilities

• Coordinates across multiple business functions and departments to schedule demonstration and installation appointments nationwide.
• Uses a computerized system for tracking, information gathering, and/or troubleshooting.
• Completes various periodic and recurrent career development and skills training sessions.
• Focuses on qualifying inbound and outbound inquiries and converting them to appointments.
• Sources new sales opportunities through lead follow-up.
• Manages prospects through all stages of the appointment setting cycle.
• Has a sales mentality, able to overcome objections.

Compensation & Shift

Pay: $19/hr CTH – once you go permanent $15/hr plus commission.

Shift: REMOTE.

Skills

• Appointment scheduling
• Customer service
• Data entry
• Outbound calls
• Sales
• Warm leads

Qualifications

• Minimum 1 year collections/sales experience preferred (financial services, call center, retail, etc.)
• High School Diploma or equivalent
• Proficiency with Windows based applications
• Familiarity with Zoom – teleconference equipment
• Excellent communication and negotiation skills
• Understanding of call center fundamentals
• Experience working in a fast‑paced environment
• Ability to empathize with customers

Experience Level

Entry Level

Job Type & Location

This is a Contract to Hire position based out of Grapevine, TX.

Pay & Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Equal Opportunity

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Application Deadline

This position is anticipated to close on Feb 23, 2026.