Sales BDC Leadership Apprentice

Nelson Mazda Murfreesboro; Murfreesboro (TN); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Paid holidays

Volunteer time off

Career advancement

Ongoing training

Closed Sundays

Team-oriented environment

Job summary

Nelson Mazda Murfreesboro in Murfreesboro, TN, is seeking a Sales BDC Team Leader Apprentice who wants to learn leadership while driving performance and delivering an exceptional customer experience.

No automotive dealership experience is required—we will teach you the business from the ground up. This role offers hands-on training, coaching, and a clear path from apprentice to team leader.

Qualifications

• College graduate preferred.
• No automotive dealership experience required—we will teach you the automotive business from the ground up.

Responsibilities

• Lead daily BDC operations and team activities.
• Coach and develop BDC representatives.
• Monitor calls, texts, emails, leads, appointments, and follow-up activity.
• Track appointments, show rates, closing ratios, and sales results.
• Conduct daily team huddles and performance meetings.
• Train team members on phone, text, email, and appointment-setting skills.
• Review CRM activity and ensure proper lead follow-up.
• Work with Sales Management and Client Advisors to create a seamless customer experience.
• Learn the complete vehicle sales process from initial customer contact through delivery.

Education

College degree or equivalent

Job description

Nelson Mazda Murfreesboro in Murfreesboro, TN, is seeking a Sales BDC Team Leader Apprentice who wants to learn leadership while driving performance and delivering an exceptional customer experience.

No automotive dealership experience is required—we will teach you the business from the ground up. This role offers hands-on training, coaching, and a clear path from apprentice to team leader.