Sales Associate - White House Black Market

Chico's; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Verkaufsmitarbeiter, um eine herausragende Kundenerfahrung zu bieten und die Verkaufsziele zu erreichen. In dieser Rolle unterstützen Sie das Management bei der Umsetzung von Verkaufsstrategien und der Förderung einer positiven Verkaufsumgebung. Sie werden die Gelegenheit haben, Ihre Kommunikationsfähigkeiten zu nutzen und eine loyale Kundenbasis aufzubauen. Wenn Sie eine Leidenschaft für Mode und Kundenservice haben, ist dies die perfekte Gelegenheit für Sie, Teil eines dynamischen Teams zu werden und in einem unterstützenden Umfeld zu wachsen.

Qualifications

• Erfahrung im Einzelhandel oder Verkauf bevorzugt.
• Starke Kommunikations- und Kundenservicefähigkeiten erforderlich.

Responsibilities

• Unterstützung des Managements bei der Förderung einer kundenorientierten Verkaufsstruktur.
• Modellierung und Förderung der MAPS-Prinzipien für den Kundenservice.

Skills

Kommunikationsfähigkeiten

Kundenservice

Organisationsfähigkeiten

Verkaufstechniken

Education

High School Diplom oder gleichwertig

Tools

Unternehmenssoftware

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Drive for Results

• Meet company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommend merchandise selections or help locate merchandise based on customer needs and desires.
• Maintain knowledge of current sales and promotions; uphold pricing and visual standards.
• Maintain standards in merchandise handling, presentation, loss prevention, and other duties as directed by Management.
• Participate in visual directives including monthly store sets and zone maintenance.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
• Ensure prompt resolution of customer concerns.
• Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupons, returns, exchanges, security, and other operations.
• Reinforce buying decisions at checkout and achieve add-on goals including gift card sales.
• Sign up clients for reward programs.
• Build and maintain a solid customer following through clienteling and wardrobing.
• Know current product fit and style offerings in store and online.
• Maintain consistent client communication through the customer book.

Operational Excellence

• Support replenishment activities to keep the store full and inviting.
• Assist with locate fulfillment.
• Assist with visual directives, including floor sets, window changes, signage, etc., as directed.
• Assist with boutique cleanliness and organization.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem solving.
• Seek personal development opportunities and solicit feedback.
• Perform other duties as assigned.

This position may vary across different brands.

QUALIFICATIONS:

• High School diploma or equivalent.
• Retail or sales experience preferred.
• Must be 18 years or older.
• Excellent communication and customer service skills.
• Ability to learn or adapt to company technology.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Effective communication with customers, colleagues, and management.
• Regular attendance and flexible work schedule, including nights, weekends, and holidays, are required.

PHYSICAL REQUIREMENTS:

• Constant walking/standing for 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are accepting applications continuously for our store teams. You may apply at any time; however, positions may not be currently available. Accommodation requests for disabilities are welcomed. Please contact your local Store Manager for assistance.

Address: 3327 Town & Country Village

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical conditions, pregnancy, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category under law.