Sales Associate White House Black Market

Chico's FAS; Buffalo (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic fashion-focused team dedicated to creating a styling and social experience that empowers women. As a Sales Associate, you will play a crucial role in promoting a customer-centric sales culture, ensuring that every client feels valued and beautiful. Your responsibilities will include meeting sales goals through effective techniques, resolving customer concerns, and maintaining visual standards in the store. This position offers an exciting opportunity to grow in a collaborative environment while making a positive impact on the customer experience. If you are passionate about fashion and customer service, this role is perfect for you!

Qualifications

• Retail or sales experience preferred.
• Must be 18 or older with strong organizational skills.

Responsibilities

• Meet sales goals using effective sales techniques and product knowledge.
• Model and promote the MAPS principles for a seamless customer experience.

Skills

Customer Service Skills

Communication Skills

Sales Techniques

Organizational Skills

Adaptability to Technology

Education

High School Diploma or Equivalent

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE :

The Sales Associate supports management in promoting a customer and product-focused sales culture, ensuring a great customer experience and maximizing profitability. We love what we do and believe our team is the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES :

Drive for Results

• Meet sales goals using effective sales techniques and product knowledge; assist customers in merchandise selection based on their needs.
• Stay informed about current sales, promotions, pricing, and visual standards.
• Maintain standards in merchandise handling, presentation, loss prevention, and other duties as directed.
• Participate in visual directives including store sets and zone maintenance.

Customer Experience

• Model and promote the MAPS principles, offering a seamless omni-channel experience.
• Resolve customer concerns promptly.
• Ensure efficient checkout processes, staying updated on policies regarding payments, returns, and security.
• Encourage additional sales at checkout, including gift cards.
• Register clients for the reward program.
• Build a customer following through clienteling and wardrobing.
• Stay knowledgeable about current product fit and style offerings online and in-store.
• Maintain consistent communication with clients via a customer book.

Operational Excellence

• Support replenishment activities to keep the store well-stocked.
• Assist with locate fulfillment and visual displays, including floor sets and signage.
• Help maintain store cleanliness and organization.

Teamwork and Growth

• Promote an inclusive, collaborative problem-solving approach.
• Seek personal development opportunities and feedback.

Other duties as assigned.

Note: Duties may vary across brands.

QUALIFICATIONS :

• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 or older
• Excellent communication and customer service skills
• Adaptability to company technology
• Strong organizational skills and ability to multitask in a fast-paced environment
• Effective communication with customers, colleagues, and management
• Regular attendance and flexible schedule including nights, weekends, holidays

PHYSICAL REQUIREMENTS :

• Constant walking/standing during 67-100% of shift
• Occasional lifting up to 50 lbs. during 1-33% of shift
• Frequent climbing during 34-66% of shift

We welcome applications for future openings. Accommodation is available for applicants with disabilities. Contact your local Store Manager for assistance during the application process.

The wage range is $15.50 to $19.50, based on qualifications.

3495 - Walden Galleria

Chico’s FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.