Sales Associate - Tanger Pittsburgh (Regular)

The Children's Place; Washington; On-site; USD 15,000 - 21,000; Full time

Job summary

The Children’s Place is seeking a Sales Associate in Washington, PA to support the Store Leadership Team and drive store performance. You will deliver outstanding customer service, share product knowledge, and apply effective selling techniques while keeping the floor and stockroom organized and well-stocked.

You will also assist with promotions, sizing, and fitting room processes, ensuring cleanliness and safety, and contributing to achieving store goals.

Qualifications

• High school diploma or equivalent required.
• Experience in retail preferred.
• Must be at least 18 years old.

Responsibilities

• Support Store Leadership Team to achieve company goals and initiatives.
• Provide excellent customer service and effective communication with customers.
• Assist customers with product knowledge, promotions, and sizing; maintain stockroom and floor presentation.
• Process transactions at cashwrap accurately and efficiently.
• Maintain merchandise presentation, signage, and store cleanliness to company standards.
• Report maintenance and safety needs to Store Leadership promptly.
• Contribute to achieving store goals and demonstrate flexibility in stock handling.

Skills

Customer service

Time management

Organizational skills

Teamwork

Adaptability

Flexible hours

Physical stamina

Education

High School diploma or equivalent

Job description

Location:

Washington, Pennsylvania

Job Summary:

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities:

Key Accountabilities:

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for "out of stock" items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience:

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors:

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.