Store Lead - Monroeville Mall - Part time

The Children's Place; Monroeville (Allegheny County); On-site; USD 36,000 - 52,000; Full time

Job summary

The Children’s Place is hiring a Store Lead in Monroeville, PA. The role supports the Store Leadership Team with cash-wrap operations, opening/closing procedures, and acting as Leader on Duty (LOD).

You will represent the brand, engage customers, train associates, manage schedules, ensure store standards, and drive profitability while maintaining a positive environment.

Qualifications

• High school diploma or equivalent (required).
• 1-3 years of retail experience preferred.
• Must be at least 18 years old.

Responsibilities

• Assist in developing talent through training of associates, including coaching conversations.
• Partner with Store Manager to address performance concerns with associates.
• Support and participate in company training and development initiatives.
• Foster a positive work environment and provide timely, objective feedback.
• Assess performance and provide appropriate feedback daily and during reviews.
• Motivate and inspire associates to build brand loyalty and a positive store environment.
• Model exceptional customer service and uphold brand standards on the sales floor.
• Represent the company professionally and drive store profitability through leadership on duty.

Skills

Excellent customer engagement

Detail oriented

Prioritize tasks

Team environment

Effective communicator

Self-development

Adaptable and flexible

Time management

Microsoft Office

Internal applications

Flexible schedule including weekends

Lift up to 50 lbs

Education

High school diploma or equivalent

1-3 years retail experience

Must be at least 18 years of age

Job description

Location:

Monroeville, Pennsylvania

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

Key Accountabilities:

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience:

• High school diploma or equivalent
• 1-3 years previous retail experience
• Must be at least 18 years of ag

Skills and Behaviors:

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Must embrace self-development
• Must be an effective communicator
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

The Children’s Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.