Sales Associate/Stylist

Club Monaco; Massachusetts; On-site; USD 30,000 - 45,000; Full time

Job summary

A popular retail store in Massachusetts is seeking a Stylist to exceed sales goals and provide excellent customer service. This role involves maximizing personal sales, assisting in store operations, and ensuring a professional appearance. Ideal candidates will possess strong communication skills and attention to detail. Join a dynamic team focused on creating a welcoming shopping experience.

Qualifications

• Excellent interpersonal skills supporting both a team environment and customer service.
• Excellent English communication - verbal and written.
• Strong attention to detail.
• Ability to recognize and react to changing work demands.
• Goal oriented: ability to stay focused on creating winning results.

Responsibilities

• Maximize personal sales at all opportunities.
• Provide a friendly and welcoming environment.
• Communicate product and customer feedback to managers.
• Assist in the execution of brand integrity and visual standards.
• Maintain a professional appearance consistent with established dress code.

Skills

Interpersonal skills

English communication (verbal and written)

Attention to detail

Ability to adapt to changing demands

Goal orientation

Job description

Position Overview

The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer’s requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested.

Responsibilities

• Maximize personal sales at all opportunities
• Provide a friendly and welcoming environment
• Demonstrate how new product can mix with existing stock and previous purchases
• Communicate product and customer feedback to managers
• Apply Point of Sale knowledge to process needed transactions
• Handle multiple customers at fitting rooms by following all policies and procedures
• Demonstrate effective phone etiquette through customer service
• Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
• Ensure ease of customer experience through visual presentation and overall store maintenance
• Assist in the execution of the brand integrity and visual standards set by the company
• Attend and participate in store flips
• Clean, vacuum, fold, size, steam, replenish as assigned
• Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
• Maintain a professional appearance consistent with established dress code and image guidelines
• Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures

Experience, Skills, and Knowledge

• Excellent interpersonal skills supporting both a team environment and customer service
• Excellent English communication- verbal and written
• Strong attention to detail
• Ability to recognize and react to changing work demands
• Goal oriented: ability to stay focused on creating winning results