Sales Associate - South Hills Village

Hot Topic; Pittsburgh (Allegheny County); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking enthusiastic individuals to join their team as Sales Associates. In this role, you'll engage with customers who share your passion for music and pop culture, ensuring they have an unforgettable shopping experience. Your responsibilities will include providing top-notch customer service, managing sales transactions, and assisting in maintaining the store's visual appeal. This part-time position offers a vibrant work environment where your love for fandom can shine. If you're ready to be part of a dynamic team that values collaboration and creativity, this opportunity is perfect for you!

Qualifications

• Previous experience in retail and strong customer service skills are essential.
• Must be at least 16 years old and able to handle merchandise up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience and assist with sales transactions.
• Maintain store organization and visual merchandising standards.

Skills

Customer Service

Sales Skills

Communication Skills

Retail Experience

Education

High School Diploma or equivalent

Job description

Join to apply for the Sales Associate - South Hills Village role at Hot Topic

Join the loudest store in South Hills Village! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.

What You'll Do

• Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force.
• Cover the sales floor zone and ensure that assigned areas are up to visual standards.
• Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup.
• Assist with planogram changes including store map, wall, fixture, & merchandising mix.
• Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners.
• While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft.
• Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy.
• Smells like Team Spirit – you love communicating and working as a team to get the job done.
• Any other activities as assigned by your Store Leader.

What You'll Need

• Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
• Superpowers in providing customer service and selling.
• You'll have to be at least 16 years of age to join the fandom force.
• Avenger-like collaboration and communication skills.
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds.

Seniority level

Entry level

Employment type

Part-time

Job function

Sales and Business Development

Industries

Retail Apparel and Fashion, Manufacturing, and Retail