Sales Associate - Soma

Chico's; The Woodlands (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player seeks a passionate Sales Associate to join their dynamic team. This role focuses on delivering exceptional customer experiences while driving sales and profitability. You'll engage with customers, promote products, and ensure a well-organized store environment. If you're eager to grow in a collaborative atmosphere and enjoy retail, this opportunity offers a vibrant culture where you can thrive and develop your skills. Join a company that values innovation and customer obsession, and be part of a team that makes a difference every day.

Qualifications

• Retail or sales experience preferred.
• Must be 18 years or older with excellent communication skills.

Responsibilities

• Support Management in promoting a customer-focused sales culture.
• Resolve customer concerns promptly and ensure a great experience.

Skills

Customer Service Skills

Communication Skills

Sales Techniques

Organizational Skills

Adaptability to Technology

Education

High School Diploma

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture. This includes ensuring a great customer experience and maximum profitability, aligning with our values and guiding principles. We love what we do and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Drive for Results

• Meet company sales goals by utilizing sales techniques and communicating product knowledge; recommend merchandise or assist customers in locating merchandise based on their needs.
• Maintain knowledge of current sales, promotions, pricing, and visual standards.
• Handle merchandise, presentation, loss prevention, and other duties as directed by Management.
• Participate in visual directives, including store sets and zone maintenance.

Customer Experience

• Model and promote the MAPS principles, offering a cohesive omni-channel experience.
• Resolve customer concerns promptly.
• Ensure a fast, efficient register experience, staying current on policies regarding payments, coupons, returns, exchanges, and security.
• Encourage buying decisions at checkout and achieve add-on goals like gift card sales.
• Sign up clients for the reward program.
• Build and maintain a customer following through clienteling and wardrobing.
• Know current product fit and style offerings online and in-store.
• Maintain consistent communication with customers using a customer book.

Operational Excellence

• Support replenishment activities to keep the store full.
• Assist with locate fulfillment.
• Help with visual directives, including floor sets and signage.
• Assist with store cleanliness and organization.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem solving.
• Seek personal development opportunities and feedback.
• Perform other duties as assigned, which may vary across brands.

QUALIFICATIONS:

• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 years or older
• Excellent communication and customer service skills
• Ability to learn or adapt to company technology
• Strong organizational skills and multitasking ability in a fast-paced environment
• Effective communication with customers, colleagues, and management
• Regular attendance and flexible work schedule, including nights, weekends, and holidays

PHYSICAL REQUIREMENTS:

• Constant walking/standing for 67-100% of an 8-hour shift
• Occasional lifting up to 50 lbs. (1-33%)
• Frequent climbing (34-66%)

We are always accepting applications for top talent. You may apply at any location or position; however, openings vary. Accommodation for disabilities is available upon request. Contact your local Store Manager for assistance.

5063 The Woodlands Mall

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category.