Sales Associate (Seasonal)

West Marine; Port Clinton (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Job summary

A leading boating retail company is looking for a Sales Associate in Port Clinton, Ohio. This role involves providing exceptional customer service, assisting with transactions, and maintaining the store environment. Candidates should have strong communication skills, experience in sales or retail, and a willingness to work flexible hours. Benefits include medical/dental/vision and 401(k). Join us to enhance the boating experience for our customers!

Responsibilities

• Greet and welcome customers entering the store.
• Engage with customers using open‑ended questions.
• Provide product knowledge and suggestive selling.
• Assist customers in selecting products.
• Handle cash and credit transactions accurately.
• Maintain accurate pricing by auditing merchandise.
• Assist with inventory management.
• Ensure the sales floor is organized and clean.
• Support buy‑online‑pick‑up‑in‑store (BOPIS) process.
• Alert management to potential security issues.
• Complete required training and follow SOPs.
• Work a flexible schedule as needed.

Skills

Strong verbal and written communication skills

Active listening

Sales abilities

Familiarity with merchandise

Point‑of‑sale systems

Attention to detail

Education

High school diploma or equivalent

Previous boating and/or retail experience

Job description

Job Summary

As a Sales Associate, you will be essential in providing exceptional customer service and ensuring a positive shopping experience. You will assist customers by understanding their needs, offering expert product recommendations, and facilitating transactions. Responsibilities also include maintaining inventory, managing pricing and product displays, and ensuring a clean and organized store environment.

Duties/Responsibilities

• Greet and welcome customers as they enter the store.
• Engage with customers to understand their needs using open‑ended questions and active listening.
• Provide detailed product knowledge and suggestive selling to enhance the customer’s boating experience.
• Assist customers in selecting products and direct them to the appropriate aisle or location.
• Inform customers about available services and assist with special orders or drop‑ship purchases.
• Handle cash, credit, and on‑account transactions accurately, including processing returns and managing the register.
• Maintain accurate pricing by auditing and tagging merchandise, ensuring proper display and signage.
• Assist with inventory management, including receiving, stocking, and replenishing merchandise.
• Ensure the sales floor and aisles are neat, clean, and organized, removing any hazards or obstacles.
• Support the buy‑online‑pick‑up‑in‑store (BOPIS) process and assist with buy‑online ship from the store as needed.
• Alert management to potential security or loss‑prevention issues and assist in maintaining asset protection standards.
• Complete all required training and review standard operating procedures (SOPs) for the position.
• Be available to work a flexible schedule, including nights, weekends, and holidays.
• Perform other job‑related duties as assigned.

Required Skills/Abilities

• Strong verbal and written communication skills.
• Ability to listen actively and respond to customer needs.
• Proven sales and customer service abilities.
• Familiarity with merchandise.
• Point‑of‑sale systems; ability to learn new systems quickly.
• Strong attention to detail and effective time management.

Education and Experience

• High school diploma or equivalent preferred.
• Previous boating and/or retail experience preferred.

Physical Requirements

• Continuous standing and walking throughout the retail space.
• Ability to wear and communicate through a headset continuously.
• Frequent climbing, bending, stooping, and twisting.
• Occasionally operate equipment, including forklifts.
• Must be able to lift up to 50 pounds to shoulder height unassisted frequently.

Benefits

West Marine offers a wide range of benefits, which include medical/dental/vision, various voluntary benefits, 401(k), and paid time off. To view eligibility and additional information on these benefits, along with starting pay ranges for select states, please visit our benefits page at www.embbenefits.com/wm-home/.

West Marine is a Drug‑Free Workplace and an Equal Opportunity Employer.

Join us!

Join us at West Marine and help us provide the best boating experience for our customers!