Sales Associate: Raleigh Airport

Paradies Lagardère; Morrisville (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Paradies Lagardère in Morrisville, NC is seeking a Sales Associate to provide First Class Service to customers on the sales floor. You will help shoppers, process transactions at the POS, and maintain a clean, organized store environment.

The role emphasizes personalized service, product recommendations, and teamwork in a fast-paced retail setting. Flexible shifts including weekends may be required; prior retail or customer service experience is preferred.

Qualifications

• High school diploma or equivalent.
• At least 1 year of retail or customer service experience.
• Excellent English communication skills.
• Ability to work varied shifts in a 7/365 team environment.
• Strong multitasking and prioritization abilities.

Responsibilities

• Provide first-class service to internal and external customers.
• Greet, sell, and thank customers and make product recommendations.
• Operate the POS accurately and process transactions.
• Receive, cycle count, returns, and transfers using handheld devices.
• Uphold store appearance, merchandising, and housekeeping standards.
• Follow policies and safety procedures, including loss prevention.

Skills

Customer service

Sales experience

English communication

Multitasking

Education

High school diploma or equivalent

Job description

Position Description Summary

A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment.

Position Requirements

• Demonstrate selling experience in a fast paced, service oriented retail setting
• Demonstrated ability to Greet, Sell and Thank the customer
• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services
• Be able to resolve customer service issues and escalation as required
• Create and maintain good working relationships with fellow associates
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards
• Efficiently and accurately conduct customer transactions on our POS
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Follow company policies and procedures and maintain a safe working environment
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures

Position Qualifications

• High school diploma or equivalency required
• Minimum one year of retail or customer service experience preferred
• Ability to work various shifts in a 7/365 team orientated environment
• Excellent customer service skills and an ability to communicate effectively using the English language
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Proficiency required in reading, writing, and mathematics
• Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements
• Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday