Sales Associate - Pro Shop

Foley Entertainment Group; Las Vegas (NV); On-site; USD 21,000 - 28,000; Part time

Job summary

Foley Entertainment Group is seeking a part-time Sales Associate for City National Arena in Las Vegas to deliver exceptional customer service and support store operations. This role includes processing transactions, assisting with inventory, and maintaining visual standards to enhance guest experiences.

As part of a fast-paced, team-oriented environment, you will learn about brands and products while helping drive sales under management direction.

Qualifications

• Provide customer service skills.
• Prior retail and/or sales experience is required.
• Possess the highest integrity and ethical standards.
• Excellent written and verbal communication skills.
• Strong problem-solving skills.
• Strong attention to detail.
• Must have sufficient availability for days, nights, weekends, and holidays.
• Ability to push, stoop, balance, kneel, crouch and lift up to 40 pounds.
• Ability to stand or walk up to 95% of shift.
• Willingness to learn how to operate a heat press machine as needed for the business.

Responsibilities

• Provide superior customer service in accordance with organization standards.
• Build relationships while creating a memorable experience for all guests.
• Strive to resolve customer service challenges in a professional and courteous manner.
• Learn about the brands and individual products carried in the store to be a resource for our guests.
• Help to drive sales and reach goals with the direction of management.
• Process and maintain stock by assisting in receiving, organizing, straightening and replenishing product.
• Assist management to maintain store visuals and displays to tell a story and to allow for ease of shopping.
• Accurately and efficiently complete all transactions and paperwork while adhering to company policies and procedures.
• All other reasonable duties as assigned by supervisor.

Skills

Customer service

Retail sales

Communication skills

Problem solving

Attention to detail

Availability for days, nights, and E/H

Physical stamina

Heat press operation willingness

Tools

Heat press machine

Job description

Description

The Foley Entertainment Group LLC (“FEG”) – which operates the National Hockey League’s Vegas Golden Knights in addition to several other sports, venue, and hospitality entities – is seeking a highly motivated individual to fill a part-time Sales Associate role at City National Arena within a fast-paced and team-oriented environment.

The Sales Associate is first and foremost responsible for providing superior customer service. They are also responsible for basic upkeep within the store, completing transactions, helping to meet visual standards, processing shipments and assisting with inventory management.

Essential Duties and Responsibilities

• Provide superior customer service in accordance with organization standards
• Build relationships while creating a memorable experience for all guests
• Strive to resolve customer service challenges in a professional and courteous manner
• Learn about the brands and individual products carried in the store to be a resource for our guests
• Help to drive sales and reach goals with the direction of management
• Process and maintain stock by assisting in receiving, organizing, straightening and replenishing product
• Assist management to maintain store visuals and displays to tell a story and to allow for ease of shopping
• Accurately and efficiently complete all transactions and paperwork while adhering to company policies and procedures
• All other reasonable duties as assigned by supervisor

Our Culture

No ego: a 'We, not Me' approach to everything we do.

Positive energy.

Relentless work ethic.

Always advance.

Company Overview

Foley Entertainment Group (FEG) is a leading sports and entertainment company dedicated to providing premier experiences to fans and guests. Founded by Bill Foley, FEG manages a diverse portfolio of assets built on the pillars of Sports, Venues, and Foundations.

FEG’s sports division is anchored by the Stanley Cup champion Vegas Golden Knights of the NHL. The company also owns the Henderson Silver Knights (AHL) and the Vegas Knight Hawks (IFL), which play at the company-managed Lee’s Family Forum.

Expanding its reach globally, the company holds international football interests, including England’s Premier League club AFC Bournemouth and a majority ownership in Auckland FC. Through these strategic holdings, FEG continues to grow its influence as a major player in the global sports and entertainment landscape.

Equal Opportunity Statement

Foley Entertainment Group is an equal opportunity employer. We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability status, veteran status, or any other characteristic protected by law. This policy applies to all aspects of the employment relationship, including recruitment, hiring, training, compensation, promotion, and termination. We strive to create and maintain a positive, supportive work environment free from discrimination and harassment.

Requirements

Minimum Qualifications

• Provide customer service skills
• Prior retail and/or sales experience is required
• Possess the highest integrity and ethical standards
• Excellent written and verbal communication skills
• Strong problem-solving skills
• Strong attention to detail
• Must have sufficient availability for days, nights, weekends, and holidays
• Ability to push, stoop, balance, kneel, crouch and lift up to 40 pounds
• Ability to stand or walk up to 95% of shift
• Willingness to learn how to operate a heat press machine as needed for the business

Physical Requirements

• The physical requirements described below are representative of those that must be met to successfully perform the essential functions of this role, with or without reasonable accommodation.
• Frequently remain in a stationary position and operate a computer and other standard office equipment for extended periods.
• Frequently communicate and exchange information with team members, business partners, and vendors in person and through electronic channels.
• Occasionally move about the workplace and between work areas to attend meetings, support testing, or coordinate projects.
• Occasionally lift, carry, or move equipment and materials weighing up to 40 pounds.
• Visual ability sufficient to review digital content, code, interfaces, and detailed information on computer screens.