Sales Associate Pets & Farm FT

Buchheit Family of Companies; Jonesboro (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

Buchheit Family of Companies in Jonesboro, AR is seeking a Retail Sales Associate to help customers with product knowledge, features, warranties, and deals, while keeping displays updated and aligned with store trends.

The role emphasizes building long-term relationships with customers to achieve sales goals and represent the store positively; candidates should be reliable, friendly, and capable of multitasking in a fast-paced environment.

Qualifications

• Friendly and outgoing personality.
• Strong work ethic and interpersonal skills.
• Basic computer skills.
• Flexible schedule availability.
• Effective communication with customers in person or over the phone.

Responsibilities

• Greet customers, determine needs, and recommend merchandise.
• Advise on utilization and care of merchandise.
• Answer customer questions promptly and kindly.
• Stock and recover merchandise.
• Maintain clean and organized work area.
• Operate pallet jacks and forklifts as needed.
• Ensure signage is in place throughout department.
• General use of computer to check prices and inventories.
• Assist with inventory preparation.
• Create special orders as needed.
• Safety awareness of anything in store that may be hazard to employees or customers.
• Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner.
• Bring in carts from outside.
• Additional duties, as assigned.

Skills

Friendly personality

Strong work ethic

Customer service

Basic computer skills

Flexible schedule

Communication

Multi-tasking

Follow instructions

Job description

Position Summary

Sales associates work closely with customers and provide them with product knowledge in terms of features, warranties, special discounts or deals, and any additional information about the product. They should maintain the visual appearance of the store by managing store displays and keep up with trends and competition. Retail sales associates are expected to create and maintain a long-term relationship with the customers in order to achieve sales goals and represent the store in a positive manner.

Essential Duties And Responsibilities

• Greet customers, determine their needs/wants, and recommend merchandise
• Advise customers on utilization and care of merchandise, as needed.
• Answer any customer questions or concerns in a prompt and friendly manner
• Stock and recover merchandise
• Keep work area clean and organized
• Operate pallet jacks and forklifts, as needed
• Ensure proper signage is in place throughout assigned department
• General use of computer to check prices and inventories
• Assist with inventory preparation
• Create special orders, as needed
• Safety awareness of anything in store that may be hazard to employees or customers
• Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner
• Bring in carts from outside
• Additional duties, as assigned

Requirements & Qualifications

• Must have a friendly and outgoing personality
• Must possess strong work ethic and interpersonal skills
• Basic computer skills
• Must be able to work a flexible schedule
• Ability to:
• Effectively communicate with customers, in-person and over the phone
• Multi-Task
• Maintain a pleasant and calm disposition under stress
• Understand and follow oral and written instructions
• Demonstrate initiative and effective problem-solving skills within the scope of the position

Physical Requirements

The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a "legal" disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. The employee must frequently lift and/or move items weighing up to 50 pounds.

DEPARTMENT: Retail Store

REPORTS TO: Store Manager

FLSA STATUS: Non-Exempt

POSITION TYPE: Full-Time