Sales Associate FT

Buchheit Family of Companies; Herculaneum (MO); On-site; USD 28,000 - 38,000; Full time

Job summary

Buchheit Family of Companies in Missouri is seeking a Sales Associate to assist customers, share product knowledge, and promote store offers. You will maintain displays, assist with pricing, and ensure a welcoming shopping experience for all visitors.

This role requires a friendly personality, dependable work ethic, and the ability to work a flexible schedule. It is a full-time, on-site position reporting to the Store Manager, with opportunities to grow within the team.

Qualifications

• Friendly and outgoing personality preferred for customer interactions.
• Strong work ethic and good interpersonal skills are required.
• Basic computer skills needed for price lookup and inventory checks.
• Flexibility to work varying schedules is expected.
• Ability to communicate clearly with customers in person and by phone.
• Capable of multitasking and staying composed under pressure.
• Follow oral and written instructions and demonstrate initiative.

Responsibilities

• Greet customers, determine needs and recommend merchandise.
• Advise on merchandise use and care when needed.
• Answer customer questions promptly and politely.
• Stock and recover merchandise; maintain organized displays.
• Keep work area clean and signage up-to-date.
• Operate pallet jacks and forklifts as required.
• Check prices and inventory using a computer.
• Assist with inventory preparation and create special orders.
• Respond to customer complaints professionally.
• Bring in carts from outside and perform other duties as assigned.

Skills

Friendly personality

Strong work ethic

Interpersonal skills

Basic computer skills

Flexible schedule

Effective communication

Multi-tasking

Calm under pressure

Follow instructions

Initiative & problem-solving

Job description

Position Summary

Sales associates work closely with customers and provide them with product knowledge in terms of features, warranties, special discounts or deals, and any additional information about the product. They should maintain the visual appearance of the store by managing store displays and keep up with trends and competition. Retail sales associates are expected to create and maintain a long-term relationship with the customers in order to achieve sales goals and represent the store in a positive manner.

Essential Duties And Responsibilities

• Greet customers, determine their needs/wants, and recommend merchandise
• Advise customers on utilization and care of merchandise, as needed.
• Answer any customer questions or concerns in a prompt and friendly manner
• Stock and recover merchandise
• Keep work area clean and organized
• Operate pallet jacks and forklifts, as needed
• Ensure proper signage is in place throughout assigned department
• General use of computer to check prices and inventories
• Assist with inventory preparation
• Create special orders, as needed
• Safety awareness of anything in store that may be hazard to employees or customers
• Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner
• Bring in carts from outside
• Additional duties, as assigned

Requirements & Qualifications

• Must have a friendly and outgoing personality
• Must possess strong work ethic and interpersonal skills
• Basic computer skills
• Must be able to work a flexible schedule
• Ability to:
• Effectively communicate with customers, in-person and over the phone
• Multi-Task
• Maintain a pleasant and calm disposition under stress
• Understand and follow oral and written instructions
• Demonstrate initiative and effective problem-solving skills within the scope of the position

Physical Requirements

The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a “legal” disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. The employee must frequently lift and/or move items weighing up to 50 pounds.

DEPARTMENT:

Retail Store

REPORTS TO:

Store Manager

FLSA STATUS:

Non-Exempt

POSITION TYPE

Full-Time