Sales Associate, Part Time - WTC

Charles Tyrwhitt; New York (NY); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Quarterly bonus

Uniform allowance

PayActiv

Flexible Spending Account

Employee Assistance Program

Job summary

Charles Tyrwhitt in New York's World Trade Center is seeking a Sales Associate to deliver outstanding customer service and expert styling advice. You will greet customers, guide them to the right products, and assist at the checkout while representing our brand with pride.

The role includes general store duties such as restocking and handling shipments. Weekend availability is required and training is provided to help you grow your knowledge of menswear and our value proposition.

Qualifications

• Customer Service experience in premium retail is essential.

Responsibilities

• Greet customers with a warm welcome and provide expert product advice.
• Process checkouts and ensure a smooth, friendly transaction.
• Learn menswear styling and how to measure for polished looks.
• Restock and manage shipments to keep the store looking its best.

Skills

Customer service

Job description

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams.

At this time, we’re on the lookout for a Sales Associate who will be working with Bernadette from our NYC World Trade Center store.

What You Will Be Doing

As a Sales Associate, you’ll be the heartbeat of the store, delivering exceptional customer service that turns every visit into a memorable shopping experience. You’ll greet customers with a warm welcome, offer expert product advice, and make the checkout process smooth and friendly. We’ll provide you with hands‑on training to help you grow your knowledge of menswear styling, measuring, and creating polished looks.

Beyond sales, you’ll also take part in general store operations, like restocking and handling shipments, ensuring our store always looks its best.

What We Are Looking For

Customer Service experience is essential, preferably in a premium retail environment. Your personality and enthusiasm, combined with your experience will make you a person who is fun to work with, taking pride in appearance, and always with a driven, can‑do attitude. Previous retail leadership experience is required, but this can be from any type of retail. Full training is provided to help you understand our brand, product, and customer.

Weekend availability required

What You Can Expect From Us

CT is a privately‑owned business, so we're not a big corporate‑style place to work. Our senior leaders are transparent and approachable, and we welcome ideas to make this a great place to work. We value our people whilst being product and customer obsessed. We offer excellent benefits while working here, these include:

• Quarterly bonus based on team sales performance
• Uniform allowance from day one - from top to toe in Charles Tyrwhitt!
• PayActiv partnership: get wages already earned before payday!
• Flexible Spending Account
• Employee Assistance Program

*This role requires work authorization to work in person within the United States*

As required by law, this role can reasonably be expected to pay a base salary to the successful candidate anywhere between $17 - $24 per hour. This is dependent upon experience related to the role.

Who We Are

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.

‘I am Proud and Free to be me!’

When it comes to our people, we really do “Give a shirt”.

Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.