Sales Associate, Part Time - Grand Central

Charles Tyrwhitt; New York (NY); On-site; USD 24,356,000 - 34,385,000; Part time

Benefits offered by this job

Quarterly bonus

Employee discount

Uniform allowance

Part-time paid sick leave

PayActiv partnership

Employee Assistance Program

Job summary

Charles Tyrwhitt in New York City is seeking a customer-focused Sales Associate to join our team. You will provide styling and fit advice, assist with tailoring and product sales, and ensure every guest experiences the CT brand with warmth and care.

You will also handle store operations such as restocking, shipments, and register use, while learning the CT way through training and guidance. This is an hourly, non-exempt role with competitive pay in NYC.

Qualifications

• Customer-facing experience preferred.
• Interest in menswear required.
• Willing to learn CT brand through training.

Responsibilities

• Provide exceptional customer service and styling advice.
• Assist with tailoring and product sales.
• Handle store operations such as restocking, shipments and using the register.

Skills

Customer service

Styling advice

Tailoring knowledge

Product knowledge

Job description

The Role

At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our sales team.

What You Will Be Doing

You will be responsible for providing exceptional customer service and be the touch point for each and every customer. Our Sales Associates will be provided training to support our clients with styling and fit advice, as well as tailoring and custom product sales service. Your natural interest in providing exceptional service will mean you always put the customer first, providing a warm welcome to our shop, always representing the CT Brand. Your role will also include general store operations such as restocking, shipment and using the register.

What We Are Looking For

We are looking for a confident Sales Associate who can connect with our customers, deliver excellence in customer experience, and offer advice on current trends relevant to our clientele. Previous experience in a similar position is a huge advantage to this role. Interest in menswear is necessary, plus training is provided to help you understand our brand.

What You Can Expect From Us

CT is a privately-owned business, so we're not a big corporate-style place to work. Our senior leaders are transparent and approachable, and we welcome ideas to make this a great place to work. We value our people whilst being product and customer obsessed.

• Quarterly bonus based on team sales performance
• Employee discount
• Uniform allowance
• Part-time paid sick leave!
• PayActiv partnership - get wages already earned before payday
• Employee Assistance Program

This is an hourly (non-exempt) role based in New York City. The pay range for this role is based on experience and we might reasonably expect to offer $17 - $24 per hour.

Who We Are

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.

That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of the entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.

Charles Tyrwhitt's spiritual home and flagship store is located on London's Jermyn Street, in the United Kingdom where our presence is well known. We also have a strong online presence in the US, with retail stores in 7 states and a New York head office. We also operate across Europe and Australia! Pretty impressive, eh? And as of 2022, we're proud to be recognized as a carbon-neutral retailer as we continue our journey to be a sustainable business.

Learn more about us at https://www.charlestyrwhitt.careers/

'I am Proud and Free to be me!'

Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial group. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". We want colleagues to love working for CT and for it to feel like a place where they can be, and want to be, themselves.

• This role requires work authorization to work in person within the United States*