Sales Associate (Part-Time) - Smithfield, NC ( Center Pointe Plaza )

Hibbett; Smithfield (NC); On-site; USD 10,228 - 14,568; Part time

Job summary

Hibbett in Smithfield, NC is hiring a Sales Associate. The role focuses on delivering exceptional customer service, knowing the product offerings, and promoting merchandise to drive sales in a fast-paced store environment.

Responsibilities include assisting customers, meeting sales targets, participating in daily store operations, and upholding company policies. This is an hourly, part-time position reporting to the Store Manager.

Qualifications

• 0–2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative and attention to detail.
• Team-player with passion for selling merchandise.

Responsibilities

• Provide quality customer service and assist customers as they enter the store.
• Promote and sell services and merchandise offered by the store.
• Set and track personal sales goals; strive to exceed targets.
• Follow company policies and manuals for operations and service.
• Assist in daily store operations, shipments, and maintenance.
• Present merchandise to drive sales and upsell promotions.
• Identify pricing concerns and communicate needs to management.
• Attend staff meetings and training sessions.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Self-starter

Initiative

Attention to detail

Multitasking

Job description

HB: 00670 Smithfield, North Carolina (Center Pointe Plaza)

Hourly $9.00 - $9.00

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary

The Sales Associate is responsible for providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

• There are no supervisory responsibilities for this role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.