Sales Associate (Part-Time) - Shelby, NC ( Creekside Plaza )

JD Sports NA; Shelby (NC); On-site; USD 24,797,000 - 26,863,000; Part time

Job summary

JD Sports NA in Shelby, NC is seeking a Sales Associate to deliver outstanding customer service and drive product sales. You will be knowledgeable about store products, promote promotions, and contribute to a positive shopping experience.

The role supports store operations, embraces the brand standards, and aims to grow personal selling skills while building long-term customer relationships. This is a non-exempt, hourly position in the Operations department.

Qualifications

• 0–2 years in customer service.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative.
• Strong attention to detail with handling multiple tasks.

Responsibilities

• Provide extraordinary customer service as outlined in the customer service manual.
• Promote and sell services and merchandise.
• Set goals to grow selling skills and track sales.
• Follow company policies and manuals.
• Assist in daily store operations and shipments.
• Present merchandise to promote sales.
• Achieve or exceed sales targets.

Skills

Customer service

Interpersonal skills

Communication

Fast-paced work

Self-starter

Attention to detail

Team player

Job description

HB: 00208 Shelby, North Carolina (Creekside Plaza)

Hourly: $9.00 - $9.00

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.