Sales Associate (Part-Time) - Pasadena, TX ( Spencer Square )

Hibbett Retail, Inc.; Pasadena (TX); On-site; USD 13,776 - 19,286; Full time

Job summary

Hibbett Retail, Inc. in Pasadena, TX is seeking a Sales Associate to deliver quality customer service and drive product sales. You will be knowledgeable across product areas, promote promotions, and act as a brand ambassador to create a memorable shopping experience.

The role requires 0–2 years of customer service experience, strong interpersonal and communication skills, and the ability to work in a fast-paced environment while supporting store operations and achieving sales targets.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service and promote store services and merchandise.
• Assist customers as they enter the store and during peak periods.
• Set and track sales goals; strive to exceed targets.
• Uphold company policies and procedures in operations and customer service manuals.
• Assist in daily store operations including tasks on work and cleanup lists and weekly shipments.
• Present merchandise to promote sales following product knowledge guidelines.
• Identify merchandise needs, pricing concerns, and operational issues for management.

Skills

Customer service

Interpersonal skills

Communication

Fast-paced

Self-starter

Team player

Attention to detail

Job description

HB: 01579 Pasadena, Texas (Spencer Square)

Hourly: $11.75 - $11.75

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary

The Sales Associate is responsible for providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long‑time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

There are no supervisory responsibilities for this role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Is a self‑starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team‑player, passionate about outstanding customer service and selling merchandise.