Sales Associate (Part-Time) - Houston, TX ( West Road Plaza )

Hibbett; Houston (TX); On-site; USD 13,354 - 19,019; Part time

Job summary

Hibbett is seeking a Sales Associate in Houston, Texas, focused on providing exceptional customer service and promoting product sales. The ideal candidate will have strong interpersonal skills and the ability to thrive in a fast-paced environment.

Responsibilities include assisting customers, achieving sales goals, and maintaining inventory standards. This is a non-exempt position where your sales performance directly contributes to the store's success.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative.
• Strong attention to detail.
• Team player passionate about customer service.

Responsibilities

• Provide quality customer service and drive product sales.
• Promote and sell services and merchandise.
• Achieve and exceed sales targets.
• Assist in daily store operations.
• Communicate merchandising needs to management.

Skills

Customer service

Interpersonal skills

Communication skills

Attention to detail

Job description

Location: HB: 01504 Housotn, Texas (West Road Plaza)

Hourly: $11.75 – $11.75

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary

The Sales Associate is responsible for providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

• There are no supervisory responsibilities for this role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.