Sales Associate (Part-Time) - Mount Hope, WV ( Crossroads Mall )

Hibbett; Mount Hope (WV); On-site; USD 11,194 - 15,943; Part time

Job summary

Hibbett is hiring a Sales Associate for their Mount Hope, West Virginia location. The role involves providing exceptional customer service, promoting merchandise, and assisting in daily store operations. Ideal candidates possess strong interpersonal and communication skills, and a passion for selling.

This position does not include supervisory responsibilities but expects teamwork and initiative in a fast-paced environment. If you have 0-2 years of customer service experience and thrive on engaging with customers, we want to hear from you.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide quality customer service and drive product sales.
• Promote and sell services and merchandise.
• Assist in daily operations of the store.

Skills

Customer service experience

Interpersonal skills

Communication skills

Attention to detail

Team-player

Job description

HB: 00245 Mount Hope, West Virginia (Crossroads Mall)

Hourly

Salary: $9.85 - $9.85

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary

The Sales Associate is responsible for providing quality customer service and driving product sales. They are knowledgeable in each product area or department in our store, uphold policies, procedures, and standards listed in the visual manual, fully promote each sale and promotion, and serve as an ambassador of the organization and brand. They create a unique customer experience that helps acquire and retain long-time customers, while being passionate about giving outstanding customer service and promoting merchandise in stores.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, following guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

There are no supervisory responsibilities for this role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.