Sales Associate (Part-Time) - Charleston, SC ( Citadel Mall )

Hibbett; South Carolina; On-site; USD 11,365 - 16,186; Part time

Job summary

Hibbett in Charleston, SC is seeking a Sales Associate to deliver quality customer service and drive merchandise sales in our store at Citadel Mall. You will be knowledgeable in product areas, promote promotions, and act as an ambassador of the brand to create an engaging shopping experience.

This hourly role reports to the Store Manager and supports daily store operations. We value proactive team players who excel in fast-paced environments and who consistently deliver outstanding service to

Qualifications

• 0–2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative.
• Strong attention to detail and multitasking.
• Team player with passion for outstanding customer service.

Responsibilities

• Provide extraordinary customer service as highlighted in the customer service manual.
• Promote and sell services and merchandise provided by the organization.
• Set goals to grow and improve selling skills.
• Uphold company policies and standards per manuals.
• Assist in daily store operations including work lists, shipments and maintenance.
• Present merchandise to promote and sell goods per the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify merchandise needs, pricing concerns and operational issues to store management.
• Attend staff meetings and tech clinics for the store.
• Protect assets and financial information by ensuring internal control procedures and reporting potential fraud risk.

Skills

Interpersonal skills

Communication skills

Self-starter

Attention to detail

Team player

Job description

HB: 01385 Charleston, South Carolina (Citadel Mall)

Hourly

$10.15 - $10.15

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary

The Sales Associate is responsible for providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Assist in the daily operations of the store, including completing work lists, cleanup lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and or appropriate officials of potential fraud risk.

Supervisory Responsibilities

There are no supervisory responsibilities for this role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.