Sales Associate (Part-Time) - Hot Springs, AR ( Hot Springs Mall )

JD Sports NA; Hot Springs (AR); In loco; USD 14.000 - 20.000; Part-time

Descrizione del lavoro

JD Sports NA in Hot Springs, Arkansas is hiring a Sales Associate to deliver quality customer service and drive product sales in the Operations department. The role emphasizes being an ambassador of the brand, promoting merchandise, and maintaining high customer satisfaction.

The Sales Associate will assist customers, promote services, and help achieve sales targets while adhering to all company policies and procedures. This on-site position reports to the Store Manager.

Competenze

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Mansioni

• Provide extraordinary customer service to store guests.
• Promote and sell services and merchandise offered by the organization.
• Consistently set goals to grow and improve selling skills and track sales.
• Follow all company policies and procedures as listed in manuals and memos.
• Assist in daily store operations including work lists, shipments, and maintenance.
• Utilize product knowledge to present and promote merchandise.
• Consistently achieve and exceed sales targets and goals.
• Identify and communicate merchandising needs and pricing concerns to management.
• Attend staff meetings and clinics for the store.
• Protect company assets by maintaining internal controls and reporting potential fraud risk.

Conoscenze

Customer service

Interpersonal skills

Communication

Fast-paced environment

Self-starter

Team player

Detail oriented

Descrizione del lavoro

HB: 00017 Hot Springs, Arkansas (Hot Springs Mall)

Hourly: $12.10 - $12.10

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.