Sales Associate (Part-Time) - Pine Bluff, AR ( Pine Bluff Center )

R301US Hibbett Retail, Inc.; Pine Bluff (AR); On-site; USD 15,000 - 18,000; Part time

Job summary

R301US Hibbett Retail, Inc. in Pine Bluff, AR is seeking a Sales Associate to provide quality customer service and drive product sales in a fast-paced retail setting. You will be knowledgeable about store products, promote promotions, and help customers entering the store, while upholding store policies and contributing to a welcoming brand experience. This role reports to the Store Manager and offers an hourly wage of $12.10; non-exempt status applies.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative and attention to detail.

Responsibilities

• Provide extraordinary customer service and assist customers as they enter the store.
• Promote and sell services and merchandise offered by the organization.
• Consistently set goals to grow selling skills and achieve sales targets.
• Uphold company policies, procedures, and standards from manuals and memos.
• Assist in daily store operations including work lists, shipments, and maintenance.
• Present merchandise to promote and sell goods following knowledge guides.

Skills

Customer service

Interpersonal skills

Communication

Fast-paced environment

Team player

Initiative

Detail-oriented

Job description

HB: 01019 Pine Bluff, Arkansas (Pine Bluff Center)

Hourly: $12.10 - $12.10

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.