Sales Associate (Part-Time) - High Point, NC ( Marketplace Shopping Center )

Hibbett; High Point (NC); On-site; USD 12,000 - 16,000; Full time

Job summary

Hibbett, Inc. in High Point, NC is hiring a Sales Associate to deliver quality customer service and drive product sales in a fast-paced retail setting. You will become knowledgeable across departments, promote promotions, and create a friendly, brand-driven shopping experience that helps secure repeat customers.

As a sales-driven team member, you will assist with merchandising, handle customer inquiries, and support daily store operations while upholding company policies and standards.

Qualifications

• 0–2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative.
• Strong attention to detail with multiple tasks.
• Team-player and customer-service oriented.

Responsibilities

• Provide extraordinary customer service and help customers as they enter the store.
• Promote and sell services and merchandise.
• Set goals to grow selling skills and track sales.
• Uphold company policies and standards from manuals.
• Assist in daily store operations, including lists, shipments, and maintenance.
• Present merchandise to promote goods per product knowledge manual.
• Strive to meet or exceed sales targets.
• Identify merchandise needs, pricing concerns, and ops problems to management.
• Attend staff meetings and trainings.
• Protect assets and financial information and report potential fraud.

Skills

Customer service

Interpersonal skills

Communication skills

Fast-paced work ethic

Self-starter

Attention to detail

Team player

Job description

HB: 01071 High Point, North Carolina (Marketplace Shopping Center)

Hourly

$10.15 - $10.15

Job Title:

Sales Associate

Department:

Operations

FLSA Status:

Non-Exempt

Reports To:

Store Manager

Summary

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targetts and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

• There are no supervisory responsibilities for this role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.