Sales Associate (Part-Time) - Boone, NC ( Watauga Village Shopping Center )

Hibbett; Boone (NC); On-site; USD 10,000 - 15,000; Part time

Job summary

Hibbett, Inc. in Boone, NC is seeking a Sales Associate to deliver quality customer service and drive product sales. You will be knowledgeable in each department and promote promotions, acting as an ambassador of the brand to create a positive shopping experience.

The role emphasizes assisting customers, meeting sales targets, and following store policies. This position is non-exempt and hourly, reporting to the Store Manager, with responsibilities spanning daily operations and customer

Qualifications

• 0–2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.

Responsibilities

• Provide extraordinary customer service as per the customer service manual.
• Promote and sell services and merchandise.
• Set goals to grow and improve selling skills and track sales.
• Uphold all company policies, procedures and standards.
• Assist in daily store operations including workloads, shipments and maintenance.
• Present merchandise to promote sales per product knowledge manual.
• Consistently achieve and/or exceed sales targets.
• Identify and report merchandise needs, pricing concerns, and operations issues to management.
• Attend staff meetings and trainings for the store.
• Protect company assets and financial information against fraud.

Skills

Customer service

Interpersonal skills

Communication

Fast-paced work

Self-starter

Attention to detail

Team player

Job description

HB: 00190 Boone, North Carolina (Watauga Village Shopping Center)

Hourly

$9.00 - $9.00

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

• There are no supervisory responsibilities for this role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.