Sales Associate (Part-Time) - Hagerstown, MD ( Valley Mall )

Hibbett, Inc.; Hagerstown (MD); On-site; USD 23,000 - 26,000; Full time

Job summary

Hibbett Retail, Inc. is seeking a Sales Associate at our store in Hagerstown, MD. The role emphasizes delivering quality customer service, promoting merchandise, and creating an engaging shopping experience for long-time customers.

The position requires up to 2 years of customer service experience, strong interpersonal skills, and the ability to work in a fast-paced environment. A proactive, self-starting attitude and attention to detail are essential for success.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service and promote store services and merchandise.
• Assist in daily store operations and maintain cleanliness and organization.
• Promote and sell products and services to meet sales targets.
• Be knowledgeable about products and help customers with guidance from training manuals.
• Identify and communicate merchandising needs and pricing concerns to store management.
• Attend staff meetings and contribute to store performance and customer satisfaction.

Skills

Customer service

Interpersonal skills

Communication skills

Initiative

Attention to detail

Team player

Job description

SUMMARY

The Sales Associate is responsible for providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.


• Promote and sell services and merchandise provided by the organization.


• Consistently set goals to grow and improve selling skills and track overall sales.


• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.


• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.


• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.


• Consistently achieve and/or exceed sales targets and goals.


• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.


• Attend all staff meetings and tech clinics for the store.


• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.


• Excellent interpersonal and communication skills


• Ability to work in a fast-paced environment.


• Is a self-starter, has initiative to take on important tasks without being asked.


• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.


• Is a team-player, passionate about outstanding customer service and selling merchandise.

POSITIONS DETAILS

• Job Title: Sales Associate


• Department: Operations


• FLSA Status: Non-Exempt


• Reports To: Store Manager

LOCATION & COMPENSATION

Hagerstown, Maryland (Valley Mall)

Hourly: $17.50 - $17.50

EMPLOYER INFORMATION

Hibbett, headquartered in Birmingham, Alabama, is a leading athletic-inspired fashion retailer with more than 1,100 stores under the Hibbett banner, primarily located in small and mid-sized communities. Founded in 1945, Hibbett has a rich history of convenient locations, personalized customer service and access to coveted footwear, apparel and equipment from top brands like Nike, Jordan, Adidas, and Under Armour. Consumers can browse styles, find new releases, shop looks and make purchases online or in their nearest store by visiting www.hibbett.com.

Follow us @hibbettofficial.