Sales Associate (Part-Time) - Bluefield, WV ( Mercer Mall )

R301US Hibbett Retail, Inc.; Bluefield (WV); On-site; USD 10,000 - 15,000; Full time

Job summary

Hibbett is hiring a Sales Associate at Mercer Mall in Bluefield, WV. This hourly, non-exempt role reports to the Store Manager and centers on delivering quality customer service and driving sales.

You will assist customers, promote merchandise, handle transactions, and support daily store operations in a fast-paced retail environment.

Hourly wage is $9.85, and the role emphasizes friendly, team-oriented service and brand representation across channels.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative.
• Strong attention to detail and multi-tasking.

Responsibilities

• Produce extraordinary customer service and promote merchandise as per manuals.
• Promote and sell services and merchandise offered by the organization.
• Aim to meet or exceed sales targets and goals.
• Follow company policies and procedures across operations.
• Assist in daily store operations including shipments and upkeep.
• Present merchandise to drive sales based on product knowledge.
• Attend staff meetings and trainings as required.
• Protect company assets and data via internal controls.

Skills

Customer service

Sales

Communication

Teamwork

Job description

HB: 00467 Bluefield, West Virginia (Mercer Mall)

Hourly: $9.85 - $9.85

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Hibbett, headquartered in Birmingham, Alabama, is a leading athletic-inspired fashion retailer with more than 1,100 stores under the Hibbett banner, primarily located in small and mid-sized communities. Founded in 1945, Hibbett has a rich history of convenient locations, personalized customer service and access to coveted footwear, apparel and equipment from top brands like Nike, Jordan, Adidas, and Under Armour. Consumers can browse styles, find new releases, shop looks and make purchases online or in their nearest store by visiting www.hibbett.com. Follow us @hibbettofficial.