Sales Associate (Part-Time) - Cambridge, MD ( Dorchestor Square )

R301US Hibbett Retail, Inc.; Cambridge (MD); On-site; USD 21,000 - 28,000; Full time

Job summary

Hibbett Retail, Inc. in Cambridge, Maryland seeks a Sales Associate to deliver outstanding customer service and drive product sales. You will be knowledgeable across product areas, promote promotions, and act as a brand ambassador to create a memorable shopping experience.

The position reports to the Store Manager and requires strong interpersonal skills, a customer-first attitude, and the ability to work in a fast-paced retail environment.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Is a self-starter with initiative.
• Strong attention to detail with multi-tasking ability.
• Team-player with passion for customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service to store visitors.
• Promote and sell services and merchandise offered by the store.
• Set and pursue sales targets; track performance daily.
• Follow all policies and procedures in manuals and memos.
• Asist in daily store operations: work lists, shipments, and maintenance.
• Present merchandise to drive sales per knowledge base; communicate issues to management.
• Attend staff meetings and trainings; participate in tech clinics as needed.
• Protect assets and report potential fraud risk to management.

Skills

Customer service

Sales

Communication

Team player

Attention to detail

Job description

HB: 01084 Cambridge, Maryland (Dorchestor Square) Hourly: $17.50 - $17.50 Job Title: Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager

SUMMARY

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Hibbett, headquartered in Birmingham, Alabama, is a leading athletic-inspired fashion retailer with more than 1,100 stores under the Hibbett banner, primarily located in small and mid-sized communities. Founded in 1945, Hibbett has a rich history of convenient locations, personalized customer service and access to coveted footwear, apparel and equipment from top brands like Nike, Jordan, Adidas, and Under Armour. Consumers can browse styles, find new releases, shop looks and make purchases online or in their nearest store by visiting www.hibbett.com. Follow us @hibbettofficial.