Sales Associate (Part-Time) - Forsyth, IL ( Hickory Point Mall )

Hibbett, Inc.; Hickory Point (IL); Sur place; USD 19 000 - 27 000; Temps partiel

Résumé du poste

Hibbett, Inc. is seeking a Sales Associate at Hickory Point Mall in Forsyth, Illinois. This hourly role focuses on delivering outstanding customer service, knowing product lines, and driving sales with promotions and store standards.

The Sales Associate will promote merchandise, support store operations, and work toward ambitious selling goals while maintaining accuracy and adherence to company policies. A customer-first mindset and teamwork are essential for success.

Qualifications

• Provides quality customer service and drives product sales.
• Knows merchandise across product areas and departments.
• Promotes sales and promotions to customers.

Responsabilités

• Deliver extraordinary customer service per the service manual.
• Promote and sell services and merchandise offered by the store.
• Consistently set goals to grow selling skills and track performance.
• Follow all company policies and procedures in manuals.
• Assist in daily store operations, including shipments and maintenance.
• Present merchandise to drive sales per the knowledge manual.
• Meet or exceed sales targets and goals.
• Identify merchandise needs and communicate issues to management.
• Attend staff meetings and trainings for the store.
• Protect company assets and report potential fraud risk.

Connaissances

Customer service

Communication

Team player

Attention to detail

Multi-tasking

Description du poste

HB: 01430 Forsyth, Illinois (Hickory Point Mall)

Hourly

$16.50 - $16.50

Job Title:

Sales Associate

Department:

Operations

FLSA Status:

Non-Exempt

Reports To

Store Manager

Summary

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

• There are no supervisory responsibilities for this role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.