SALES ASSOCIATE (Part-Time) Electronics

Navy Exchange Service Command; Newport (RI); On-site; USD 18,184 - 25,898; Part time

Job summary

A military retail organization in Newport, Rhode Island, is hiring a Part-Time Sales Associate in Electronics. The role involves providing exceptional customer service, engaging with customers, and assisting them with their needs. The ideal candidate should possess good communication skills and have a desire to learn about the products. Flexibility in working hours, including weekends and holidays, is required. No previous experience is necessary, although high school graduation or equivalent is preferred.

Qualifications

• Strong interpersonal and communication skills; ability to read, write and interpret instructional documents.
• Retail experience preferred but not required.
• Ability to communicate effectively with customers, peers, and management.
• Physical demands include lifting at least 25 lbs.

Responsibilities

• Proactively engage and make a connection with customers.
• Provide premier customer service.
• Cross‑sell products and know the layout of the store.
• Use a Point‑of‑Sale system to process transactions.

Skills

Interpersonal skills

Communication skills

Basic math functions

Teamwork

Education

High school graduate or equivalent

Job description

Job Description – SALES ASSOCIATE (Part-Time) Electronics (260000DQ)

Job Number:

260000DQ

Primary Location

United States – Rhode Island – Newport

Organization

Newport Pay Range : 16.00

Job Summary

As a sales associate you will be the face of our company, you get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Responsibilities

• Proactively engage and make a connection with customers.
• Ask questions and listen to customer's needs.
• Direct customers to merchandise, informing them about upcoming events, promotions, mobile offers (STAR card).
• Provide premier customer service.
• Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes.
• Maintain store appearance.
• Cross‑sell products and know the layout of the store.
• Make suggestions to customers on latest trends and current promotions based on their individual needs.
• Upsell products.
• Learn product features, keep up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge and specs.
• Use a Point‑of‑Sale system to process cash exchanges, discounts, gift cards, credit cards, debit cards, and perform cash handling including counting money and returning accurate amounts to customer.
• Complete various forms of paperwork, reports and reconciliation.
• Be the keeper of merchandise; complete all inventory processes and ensure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories.
• Adhere to assigned work schedule and complete work assignments accurately and completely.
• Other duties as assigned.

Qualifications

• Basic knowledge of products and merchandise.
• Retail experience preferred but not required.
• Strong interpersonal and communication skills; ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions, procedure manuals.
• Ability to communicate effectively with customers, peers and management.
• Ability to communicate on the telephone with proper etiquette.
• Basic math functions: addition, subtraction, multiplication, division.
• Reasoning ability: ability to multi‑task while being attentive to customers and remaining flexible to the needs of the business.
• Ability to work as part of a team and take initiative independent of direct supervision.
• Physical demands: constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs in some departments. Work performed indoors but may be assigned outdoors depending on location.
• Enthusiastic, friendly and energetic with a desire to provide outstanding service.

Work Hours

Available to work a variety of hours which may include early mornings, evenings, weekends and holidays.

Education

No experience required. High school graduate or equivalent preferred.