SALES ASSOCIATE-PART TIME - consumbables

Navy Exchange Service Command; Newport (RI); On-site; USD 22,041 - 30,307; Full time

Job summary

Navy Exchange Service Command in Newport, RI is hiring a sales associate to be the face of our brand and help customers understand our products and services. You will learn about our offerings and communicate our purpose in a professional, educational way with a friendly, outgoing demeanor that values customers.

You will engage customers, provide premier service, maintain store appearance, cross-sell and upsell, handle a POS system, manage inventory, and follow schedules.

Qualifications

• Experience in retail or customer-facing roles preferred.
• Ability to learn product features and articulate benefits.
• Strong written and verbal communication.
• Basic math and money handling skills.

Responsibilities

• Proactively engage and connect with customers; assess their needs.
• Provide premier customer service and build positive relationships.
• Maintain store appearance.
• Cross-sell products and suggest promotions based on customer needs.
• Upsell products.
• Use a POS system to process cash, exchanges, discounts, gift cards, and payments; handle cash accurately.
• Complete paperwork and reconcile as required.
• Handle inventory and periodic inventories.
• Adhere to work schedule and follow through on assignments.
• Perform other duties as assigned.

Skills

Customer service

Communication

Multitasking

Cash handling

Education

High school diploma

Tools

POS system

Job description

Job Number

260001K2

Primary Location

United States, Rhode Island – Newport

Organization

Newport Pay Range: $16.00 + DOE

Job Summary

As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Responsibilities

• Customer Service: Proactively engage and make a connection with customers; ask questions and listen to their needs.
• Provide premier customer service; build positive, inclusive, respectful relationships and take accountability for your own actions and outcomes.
• Maintain store appearance.
• Cross‑sell products and know the store layout; make suggestions on latest trends and current promotions based on individual needs.
• Upsell products.
• Use a Point‑of‑Sales system to process cash, exchanges, discounts, gift cards, credit cards, debit cards; handle cash and count money accurately.
• Complete paperwork reports and reconcile as required.
• Handle inventory: keep merchandise checked in and ticketed; participate in periodic inventories.
• Adhere to assigned work schedule; ensure accurate and complete follow‑through on work assignments.
• Perform other duties as assigned.

Qualifications

• Basic knowledge of products and merchandise.
• Retail experience preferred but not required.
• Strong interpersonal and communication skills; ability to write and interpret instructional documents.
• Basic math skills: addition, subtraction, multiplication, division.
• Reasoning ability: multi‑task while being attentive to customers and flexible to business needs; work independently and as part of a team.
• Physical abilities: move, talk, hear, reach, grab, stand for at least two consecutive hours; stoop, kneel, crouch, climb ladders; lift 25–50 lbs; vision requirements.
• Enthusiastic, friendly, energetic and desire to provide outstanding service.
• Available to work a variety of hours, including early mornings, evenings, weekends, and holidays.

Education

No experience required. High school graduate or equivalent preferred.