Sales Associate (Part-Time) - Bluefield, WV ( Mercer Mall )

Hibbett; Bluefield (WV); On-site; USD 11,000 - 16,000; Full time

Job summary

Hibbett, Inc. in Bluefield, West Virginia is seeking a Sales Associate to deliver quality customer service and promote merchandise. The role requires knowledge of store products and active engagement with customers to drive sales and promotions, while upholding company policies.

As an ambassador of the brand, you will support store operations, help customers, and contribute to achieving sales targets in a fast-paced retail environment.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail and multi-tasking ability.

Responsibilities

• Provide extraordinary customer service as outlined in the service manual.
• Promote and sell services and merchandise.
• Set and strive to meet sales goals and track performance.
• Uphold company policies, procedures and standards.
• Assist in daily store operations, shipments and maintenance.
• Present merchandise to drive sales and promotions.
• Protect company assets and information.

Skills

Customer service

Communication

Teamwork

Fast-paced environment

Job description

HB: 00467 Bluefield, West Virginia (Mercer Mall)

Hourly $9.85 - $9.85

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

• There are no supervisory responsibilities for this role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.