Sales Associate (Part-Time)

GOODWILL INDUSTRIES OF EL PASO INC; Las Cruces (NM); On-site; USD 26,000 - 36,000; Full time

Job summary

GOODWILL INDUSTRIES OF EL PASO INC in Las Cruces, NM is seeking a Sales Associate/Cashier to provide customer service, transport merchandise to the floor, stock shelves, and operate the cash register. You will support stores, production and donation centers while helping individuals with disabilities or disadvantages.

The role emphasizes accuracy in cash handling, helpful customer interaction, and teamwork to maintain a clean, well-stocked store and assist in achieving sales goals.

Qualifications

• Minimum of six months’ experience in a retail store operating a cash register, counting money, and making change.
• Must have a pleasant and friendly attitude.
• Basic reading, writing, and math skills.
• Ability to read, write and speak English and have a basic math aptitude.
• Ability to realistically assess the values of merchandise.
• Ability to follow written or verbal instructions.
• Must be able to work various schedules and flexible hours (including nights and weekends).
• Must be willing to transfer to other stores as requested.
• Ability to work with a minimum of supervision.
• Ability to develop and maintain effective working relationships with supervisors, co-workers, customers, donors, and persons receiving services.
• Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Ability to provide support services by working with disabled/disadvantaged persons and assisting in the rehabilitation process of Goodwill Industries of El Paso, Inc.

Responsibilities

• Provides good customer service by greeting customers and assisting in selecting merchandise.
• Greet every customer with “Good Morning (Afternoon)” as they perform duties.
• Maintain a neat and orderly appearance in the store including stocking and housekeeping duties.
• Assist in rotation of merchandise according to established procedures.
• Relieve other clerks during breaks and emergencies.
• Operate the cash register including sales, voids, pricing, and receipts per SOPs.
• Report supply needs to Supervisor and assist with security of cash register and store inventory.
• Communicate professionally with customers, co-workers, and supervisor.
• Assist with cash handling, receipts, and reporting unusual occurrences to management.
• Assist customers in dressing rooms and keep area clean.
• Help achieve sales goals and attend meetings and training as required.
• Maintain attendance, hygiene, and dress code standards and wear name badges.
• Work with management and associates to ensure donations reach the sales floor promptly.
• Clean work areas at end of shift and display merchandise per guidelines.
• Follow company and department policies and demonstrate good work habits; be a positive role model.

Skills

Cash register handling

Customer service

Retail experience

Teamwork

Job description

Job DetailsJob Location: #50 Las Cruces - Las Cruces, NM 88001

SUMMARY

The Sales Associate/Cashier provides customer service, transports merchandise to the sales floor, stocks shelves, rotates, and displays merchandise, and operates the cash register. The Sales Associate/Cashier must provide support services by collaborating with individuals with disabilities or disadvantages.

ESSENTIAL FUNCTIONS

• Responsible for operating the cash register accurately, bagging items, counting cash drawers, providing customer service, and handling returns.
• Assist customers in a professional and courteous manner. Assist with general store, production and/or donation center duties as assigned.
• Functions may also include general cleanliness of the store, answering questions about different items, and directing people to certain areas of a store.

DUTIES & RESPONSIBILITIES

• Provides good customer service by greeting customers, offering assistance in selecting merchandise and offering alternative or additional merchandise when the customer is making a purchase. Greet every customer with “Good Morning (Afternoon)” as they routinely perform their duties.
• Maintains a neat and orderly appearance in the store which includes stocking merchandise, returning merchandise to the proper place, rearranging merchandise moved by customers, dusting, sweeping, and all other housekeeping duties.
• Assists in the rotation of merchandise according to established procedures.
• Relieves other clerks during breaks, lunch, and emergencies.
• Accurately operates the cash register, including sales, voids, over-rings, correct pricing, inventory control, receipting to customer, accepting money, credit cards, checks, and making change according to SOP’s. Responsible for cash register funds including before and after counts, daily reports, and accounting for overages and shortages.
• Report supply needs to Supervisor.
• Assists with the security of the cash register, store inventory, and observes all customers to reduce the pilferage of Goodwill property. Recognizes that all items donated or purchased by Goodwill belong to the company and are not to be taken, given away, or sold inappropriately.
• Ability to communicate with customers, co-workers, and supervisor in a professional manner. Answer customer questions and concerns or refer to the Supervisor for further information.
• Assists the Store Management with cash, cash receipts, and reporting all unusual or suspicious occurrences as they happen to management.
• Assists customers in the dressing rooms and always keeps the area clean.
• Assists with the achievement of sales goals for the store.
• Attends meetings and training sessions as required.
• Maintains acceptable attendance, personal hygiene, and dress code standards including wearing company issued name badges.
• Works closely with store management and other associates to ensure donations reach the sales floor in a timely manner.
• Cleans up all work areas at the end of each shift.
• Cleans toppers and replaces merchandise as needed. Display merchandise in store according to the guidelines.
• Follows all company and department policies and procedures.
• Demonstrates excellent work habits for employees and program participants, maintaining a good attitude towards the operation of the entire facility, and is a positive role model for individuals receiving rehabilitation services.
• Ensure all safety rules are adhered to and the general upkeep of the area meets the standards of Goodwill Industries of El Paso, Inc. Reports accidents or injuries immediately.
• Mantains an elevated level of confidentiality regarding Goodwill Industries of El Paso, Inc. and persons receiving services.
• Assists in other areas as requested.

QUALIFICATIONS

• Minimum of six months’ experience in a retail store operating a cash register, counting money, and making change.
• Must have a pleasant and friendly attitude.
• Basic reading, writing, and math skills.
• Ability to read, write and speak English and have a basic math aptitude.
• Ability to realistically assess the values of merchandise.
• Ability to follow written or verbal instructions.
• Must be able to work various schedules and flexible hours (including nights and weekends).
• Must be willing to transfer to other stores as requested.
• Ability to work with a minimum of supervision.
• Ability to develop and maintain effective working relationships with supervisors, co-workers, customers, donors, and persons receiving services.
• Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Ability to provide support services by working with disabled/disadvantaged persons and assisting in the rehabilitation process of Goodwill Industries of El Paso, Inc.

PHYSICAL DEMANDS

• Ability to lift, push and pull a minimum of 30 lbs. and be able to stand for extended periods at a time; bend, reach and stretch repeatedly during a shift.
• Ability to move throughout the store, production area, and donation center/site.