Sales Associate

DeKalb Health; Brownsville (TX); On-site; USD 12,000 - 18,000; Part time

Job summary

Goodwill Industries of South Texas Inc. is seeking a Sales Associate to greet customers, operate the cash register, and bag merchandise. The role emphasizes friendly, professional service and upholding Goodwill values.

The position requires a flexible schedule and a willingness to assist with inventory and store presentation. Responsibilities include handling sales transactions, assisting with donations, and maintaining store cleanliness while supporting sales goals.

Qualifications

• Greet customers and assist in selecting merchandise.
• Maintain neat, organized store appearance and stock shelves.
• Handle cash transactions and provide correct change.
• Relieve colleagues during breaks or emergencies.
• Adhere to safety, loss prevention, and store policies.

Responsibilities

• Provide excellent customer service throughout the purchasing process.
• Operate POS system, count cash, and secure register area.
• Assist with inventory and shelf replenishment.
• Address customer concerns and escalate to supervisor as needed.
• Maintain attendance, appearance, and compliance with dress code and training.

Skills

Multi-tasking

Teamwork

Communication

Basic math

Flexible schedule

Education

High school diploma or equivalent

Tools

POS system

Job description

• Base Pay $11.00 / Hour
• Employee Type PT Non-Exempt

SUMMARY OF POSITION

The Sales Associate is responsible for assisting customers throughout the purchasing process including greeting them, operating cash registers, and bagging merchandise. The Sales Associate is expected to be friendly, courteous, and professional while upholding the core Goodwill values of Empowerment, Public Trust, Respect, Innovation, Quality, and Safety.

ESSENTIAL RESPONSIBILITIES AND DUTIES

• Provide excellent customer service by greeting customers, helping in selecting merchandise, and offering alternative or additional merchandise. Ensure the store has a neat and orderly appearance which includes stocking merchandise, returning merchandise to the proper place, rearranging merchandise moved by customers, dusting, sweeping, and other custodial duties. Rotate inventory and salvage pulled merchandise. Collaborate with store management and other associates to ensure donations promptly reach the sales floor. Assist with the achievement of sales goals for the store.
• Perform sale transactions using a point of sales system (cash register), counting, and providing correct change to customers at the time of sale. Count cash drawer at the beginning and/or close of sales day. Assist with the security of the cash register, store inventory, and observe all surroundings to help prevent theft.
• Relieve other sales associates during breaks, lunches, and emergencies
• Courteously address customer complaints, referring to the Store Manager or Crew Leader as necessary
• Maintain acceptable attendance, personal hygiene, and dress code standards including wearing company-issued name badges. Attend meetings and training sessions as required.
• Adhere to and enforce safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment, and inventory
• Contribute to the fulfillment of department and agency objectives and goals
• Comply with all department and agency policies, procedures, and regulations
• Perform other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
• Ability to work well with others in a respectful and collaborative work manner
• Ability to work as part of a team and take initiative independent of direct supervision
• Ability to read, write and communicate effectively
• Ability to perform basic math skills
• Flexible work schedule, including days, evenings, weekends, and holidays

Preferred Qualifications

• High school diploma or equivalent
• One (1) year of cash register experience

PHYSICAL FUNCTIONS

• Ability to stand, walk, climb, kneel, stoop, bend, and crouch for extended periods
• Weather conditions – variable – including extreme heat and cold, may work outside for extended periods and work in a humid and/or dusty environment
• Able to lift and carry up to 25 lbs. or more with 2-person assistance

Goodwill Industries of South Texas Inc. is an EO employer M/F/Vets/Disabled and other protected categories.