Sales Associate

DeKalb Health; Victoria (TX); On-site; USD 15,000 - 17,000; Part time

Job summary

Goodwill Industries of South Texas Inc. is seeking a part-time Sales Associate to assist customers through the purchasing process, operate a cash register, and bag merchandise. The role emphasizes friendly, courteous service aligned with Goodwill values and the ability to work a flexible schedule, including weekends.

The position involves stocking, receiving donations to the floor, and helping reach sales goals while maintaining a neat store and adhering to safety standards.

Qualifications

• Greeting customers and assisting in selecting merchandise.
• Operate cash register and provide correct change.
• Maintain neat store appearance and assist with inventory.

Responsibilities

• Provide excellent customer service and help customers with purchases.
• Count cash, safeguard the register, and prevent theft.
• Relieve other associates during breaks and discuss complaints with the manager.
• Attend meetings and training; follow safety and loss prevention procedures.
• Adhere to policies and perform other duties as assigned.

Skills

Customer service

Cash handling

Multi-tasking

Teamwork

Communication

Education

High school diploma or equivalent

Tools

Point of Sale system

Job description

• Base Pay $11.00 / Hour
• Employee Type PT Non-Exempt

Description

SUMMARY OF POSITION

The Sales Associate is responsible for assisting customers throughout the purchasing process including greeting them, operating cash registers, and bagging merchandise. The Sales Associate is expected to be friendly, courteous, and professional while upholding the Goodwill values of Empowerment, Public Trust, Respect, Innovation, Quality, and Safety.

ESSENTIAL RESPONSIBILITIES AND DUTIES

• Provide excellent customer service by greeting customers, helping in selecting merchandise, and offering alternative or additional merchandise. Ensure the store has a neat and orderly appearance which includes stocking merchandise, returning merchandise to the proper place, rearranging merchandise moved by customers, dusting, sweeping, and other custodial duties. Rotate inventory and salvage pulled merchandise. Collaborate with store management and other associates to ensure donations promptly reach the sales floor. Assist with the achievement of sales goals for the store.
• Perform sale transactions using a point of sales system (cash register), counting, and providing correct change to customers at the time of sale. Count cash drawer at the beginning and/or close of sales day. Assist with the security of the cash register, store inventory, and observe all surroundings to help prevent theft.
• Relieve other sales associates during breaks, lunches, and emergencies
• Courteously address customer complaints, referring to the Store Manager or Crew Leader as necessary
• Maintain acceptable attendance, personal hygiene, and dress code standards including wearing company-issued name badges. Attend meetings and training sessions as required.
• Adhere to and enforce safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment, and inventory
• Contribute to the fulfillment of department and agency objectives and goals
• Comply with all department and agency policies, procedures, and regulations
• Perform other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
• Ability to work well with others in a respectful and collaborative work manner
• Ability to work as part of a team and take initiative independent of direct supervision
• Ability to read, write and communicate effectively
• Ability to perform basic math skills
• Flexible work schedule, including days, evenings, weekends, and holidays

Preferred Qualifications

• High school diploma or equivalent
• One (1) year of cash register experience

PHYSICAL FUNCTIONS

• Ability to stand, walk, climb, kneel, stoop, bend, and crouch for extended periods
• Weather conditions – variable – including extreme heat and cold, may work outside for extended periods and work in a humid and/or dusty environment
• Able to lift and carry up to 25 lbs. or more with 2-person assistance

Goodwill Industries of South Texas Inc. is an EO employer M/F/Vets/Disabled and other protected categories.