Sales Associate Part-time

Evergreen Goodwill; Burien, Northern (WA, KY); Hybrid; USD 45,000 - 52,000; Full time

Job summary

Evergreen Goodwill is seeking a Retail Sales Associate to engage customers, donors and visitors with merchandise selection, cashiering and friendly service in a busy store setting. You will handle cash and card transactions, balance cash drawer, assist with restocking, maintain a clean store floor and support the team to ensure a positive shopping experience for all customers.

Previous experience is not required; a high school or equivalent is preferred.

Qualifications

• High school diploma or equivalent preferred, but not required.
• No prior experience required.
• Ability to learn new technology and software related to the job.

Responsibilities

• Greet and assist customers across the store.
• Answer questions or direct to a supervisor.
• Handle cash, checks, and card transactions; balance POS cash drawer.
• Communicate effectively via phone and wireless systems.
• Merchandise, restock and maintain the floor.
• Maintain a clean work environment.
• Support team members and assist supervisors.
• Contribute to customer satisfaction.
• Follow safety practices and report hazards.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

POS transactions

Communication skills

Teamwork

Safety awareness

Education

High school diploma or equivalent

Tools

POS system

Job description

Job Title: Retail Sales Associate

Department: Retail Operations

FLSA Status: Non-Exempt

Reports to: Retail Supervisor

About the Position

The Retail Sales Associate interacts and assists customers, donors and others with merchandise selection, suggestion selling and cashiering in a courteous and professional manner.

Pay Rate: $21.63/hour

Essential Functions and Responsibilities:

Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

• Proactively acknowledge, greet and help customers in any area of the store.
• Assist customers/donors in a timely and courteous manner by answering questions or directing them to a supervisor.
• Handle cash, checks, and credit card transactions, closing out cash drawer and balancing all point of sale (POS) transactions.
• Able to communicate through standard telephone and wireless audio systems.
• Merchandise, restock and provide general floor maintenance where needed.
• Maintain a clean work environment.
• Support team members, assist supervisors and leads when necessary.
• Build and maintain internal and external customer satisfaction.
• Contributes to team effort by accomplishing related results as needed.
• Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.
• Perform other duties as assigned.

Position Requirements (Qualifications for the job under the Americans with Disabilities Act)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• High school graduate or equivalency preferred, but not required
• No experienced required

Computer/Technology Skills:

• Ability to learn new technology and software as related to the job.

Certificates, Licenses, or Registrations:

N/A

Physical Abilities:

While performing the duties of this job, the employee will be required to lift and carry up to 30 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain)). Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.

Essential Mental/Sensory Abilities:

• Organizing, sorting, categorizing, counting, adding, subtracting
• Interpreting data
• Problem Solving
• Communicating with the public
• Verbal and written communication skills

Work Environment:

Retail store environment, temperature varies, loud noises, occasional crowds, exposure to dust.

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Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.