Sales Associate - Old Hickory Mall

The Children's Place; Jackson, Northern (TN, KY); Hybrid; USD 25,000 - 34,000; Full time

Job summary

The Children’s Place in Jackson, Tennessee is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will model excellent customer service, maintain product knowledge, and use effective selling techniques to promote promotions and resolve stock issues.

Responsibilities include greeting customers, assisting with inquiries, and ensuring merchandise presentation and stock levels are maintained.

Qualifications

• Excellent customer engagement required.
• Demonstrated time management and organizational skills.
• Ability to work in a team environment and adapt to changing priorities.
• Flexible schedule including weekends, evenings, and call-in shifts.
• Able to maneuver on sales floor and stockroom; lift up to 50 lbs.

Responsibilities

• Assist customers and respond with urgency to their needs.
• Greet customers and provide level-appropriate service.
• Explain product features and promotions to drive sales and resolve stock issues.
• Support store leadership to meet goals and maintain store standards.
• Keep merchandise presented well and ensure stockroom and backroom organization.
• Follow loss prevention procedures and report maintenance needs promptly.

Skills

Customer engagement

Time management

Teamwork

Adaptability

Flexible scheduling

Lift up to 50 lbs

Education

High School diploma or equivalent

Job description

Location: Jackson, Tennessee

Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for "out of stock" items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

make our PLACE yours

Being a part of our team takes collaboration and hard work.

We are seeking top talent who are eager to contribute to a high-performing team!

We are proud to be the largest pure-play children's specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children's PLACE, Gymboree, Sugar & Jade and PJ PLACE.