Sales Associate (Part-Time) - Jackson, MS ( Westland Plaza )

Hibbett; Missouri; On-site; USD 10,228 - 14,568; Full time

Job summary

Hibbett in the United States is seeking a Sales Associate to deliver quality customer service and drive product sales in an Operations department setting. The role emphasizes knowledge of products, adherence to visual and service standards, and promoting promotions to help retain customers.

The position is hourly and non-exempt, reporting to the Store Manager. It requires the ability to engage customers, promote services, and support daily store operations with a team-focused attitude.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service per the manual and assist customers as they enter the store.
• Promote and sell services and merchandise offered by the organization.
• Set and strive for sales goals and track overall performance.
• Uphold company policies and standards from manuals and memos.
• Assist daily store operations including shipments and maintenance.
• Present merchandise to promote sales and follow product knowledge guidelines.
• Consistently achieve and exceed sales targets and communicate needs to management.

Skills

Customer service

Interpersonal skills

Communication

Team player

Self-starter

Attention to detail

Job description

HB: 01039 Jackson, Mississippi (Westland Plaza)

Hourly

$9.00 - $9.00

Job Title:

Sales Associate

Department:

Operations

FLSA Status:

Non-Exempt

Reports To

Store Manager

Summary

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

• There are no supervisory responsibilities for this role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

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