Sales Associate - National Harbor

The Children's Place; National Harbor (MD); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid Sick Time

Employee Discount

401(k) and company match

Wellness Reimbursement

Adoption Assistance

Free backup care

Voluntary benefits

Employee assistance program

Job summary

The Children's Place in Oxon Hill, MD is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will model excellent customer service, apply product knowledge, and use effective selling techniques to drive sales and loyalty.

Responsibilities include greeting customers, presenting merchandise accurately, maintaining stock levels, and adhering to loss prevention and safety standards. The role requires a flexible schedule including weekends and evenings.

Qualifications

• High School diploma or equivalent.
• Previous retail experience preferred.
• Must be at least 18 years of age.

Responsibilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks.
• Greet and acknowledge customers while providing the appropriate level of service.
• Effectively communicate value and quality of our merchandise while sharing promotions and solutions for out-of-stock items.
• Exercise sound judgment in addressing customer concerns.
• Demonstrate selling skills to positively impact conversion.
• Provide fast, friendly, and accurate service at the cashwrap and educate customers on the PLACE Card.
• Maintain stock levels and ensure all sizes and styles are represented.
• Follow company standards of merchandise presentation, signage, and display.
• Maintain a neat, clean stockroom and a customer-ready environment with safety in mind.
• Perform daily housekeeping to company standard.
• Guarantee company assets by adhering to Loss Prevention procedures.
• Inform Store Leadership of maintenance and facility needs promptly.
• Contribute focused, well-managed efforts toward store goals.
• Exhibit flexibility by processing stock when necessary.

Skills

Customer engagement

Time management

Teamwork

Adaptability

Flexible scheduling

Mobility on floor

Lifting up to 50 lbs

Education

High School diploma or equivalent

Job description

Location:

Oxon Hill, Maryland

Job Summary:

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities:

Key Accountabilities:

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience:

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors:

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary

$15.30 - $21.00 Per Houro Benefits include: Paid Sick Time, Employee Discount, 401(k) and company match, Wellness Reimbursement, Adoption Assistance, free backup care (for kids, pets & the elderly), a variety of voluntary benefits and an employee assistance program. Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.

The Children’s Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.