Sales Associate, Morgantown West Virginia

Don's Appliances; Morgantown (WV); On-site; USD 80,000 - 100,000; Full time

Job summary

Don's Appliances is seeking a Sales Associate at our Morgantown, WV location to provide exceptional customer service and appliance product expertise from lead generation through to sale close.

The role emphasizes assisting customers in showroom, online, and by phone, while building relationships for repeat business and meeting sales goals. Weekend availability and a valid driver's license are required.

Qualifications

• High school diploma or GED required.
• College degree preferred.
• Experience in retail or customer service is a plus.
• Valid Driver's License required.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assess customer needs and assist in locating and purchasing merchandise in showroom, online, and by phone.
• Explain product features and benefits to customers.
• Demonstrate appliance models to guide purchasing decisions.
• Maintain up-to-date knowledge of products, pricing, and promotions.
• Collaborate with the sales team to meet objectives and drive revenue.
• Process orders and payments accurately.
• Keep showroom presentable and clean.
• Build lasting relationships with customers for repeat business.

Education

High school diploma or GED

College degree preferred

Previous retail or customer service experience

Valid Driver's License

Job description

Passionate about sales? Start a rewarding career at Don's Appliances.

Don's Appliances is seeking a Sales Associate at our Morgantown, WV location. This role is responsible for providing exceptional customer service and product expertise to help customers find the perfect appliances for their homes and all sales activities, from lead generation through to close of the sale. The successful candidate will be able to elevate company standards, achieve sales goals and meet client's expectations.

*We anticipate the first year income to be $80K+ and $100K+ after the 2nd year for committed sales associates.

Essential Duties and Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customer needs and provide customers assistance in locating and purchasing merchandise in showrooms, online, and processing special orders by phone or in person
• Assess customer’s needs and provide assistance and information on product features
• Demonstrating the features and benefits of various appliance models to guide customers in their purchasing decisions
• Maintaining up-to-date knowledge of current product offerings, pricing, and promotions
• Collaborating with the sales team to meet objectives and drive revenue growth
• Processing orders and payments efficiently and accurately
• Ensure the showroom is presentable and clean
• Build lasting relationships with customers to drive repeat business

Skills and Requirements:

• Strong interpersonal and communication skills
• Ability to work in a fast-paced retail environment
• Excellent product knowledge and problem-solving abilities
• Customer service orientation and a desire to help customers
• Proficiency in Microsoft Office, especially spreadsheets, database and inventory software. Proficient use of phone systems and point of sale systems.
• Flexible availability, including weekends and holidays. Saturday and Sunday hours are mandatory.

Education and Experience:

• High school diploma, or GED
• College Degree preferred
• Previous retail or customer service experience

Certificates, Licenses, Registrations:

• Required: Valid Driver's License

PTO & Paid Holidays

Why Join Don’s Appliances?

We are a trusted, family‑managed business with a strong commitment to customer service and employee development. You’ll work with a supportive team and have the opportunity to make a direct impact on the customer experience. We offer competitive pay, comprehensive benefits, and the chance to grow with a leading company in the appliance industry.